Recent Storm Damage Posts

Flash Flood Recovery Help: Look For 5 Essential Attributes

11/27/2023 (Permalink)

A flash flood that caused damage to a home. SERVPRO provides quality flash flood recovery services!

Navigate the aftermath of surprise storms with expert flash flood recovery from SERVPRO®.

In the wake of a devastating flash flood this summer, the Jackson family of Alpharetta, Georgia, grappled with the chaos and destruction that swiftly engulfed their home. As the floodwaters rapidly rose, it became clear that immediate professional help was crucial. This critical need led them to SERVPRO, a name synonymous with excellence in flash flood recovery. 

With a rapid response and a strategic approach, our team was not just a service provider but a beacon of hope during a tumultuous time. This account is a testament to SERVPRO's commitment and expertise in navigating the aftermath of such catastrophic events, highlighting the five essential attributes that make our services indispensable for effective flash flood recovery.

What is a flash flood?

A flash flood is an acute, swift flooding event, often resulting from heavy rainfall. Unlike other forms of flooding, its sudden nature can catch communities off guard, leading to immediate and severe consequences. These floods are hazardous due to their speed, volume, and the debris they carry, posing a significant threat to property. 

Understanding the dynamics of flash floods is crucial for SERVPRO professionals in formulating effective recovery strategies.

How can a flash flood cause property damage?

Flash floods are notorious for their ability to cause rapid and extensive damage to properties. The intensity and speed with which these floods strike can lead to several kinds of damage, often simultaneously, making their management particularly challenging. 

Here’s a breakdown of the various ways flash floods can impact properties:

  • Structural damage: Flash floods can weaken the structural integrity of buildings. The force of water can erode foundations, damage walls, and compromise the structure's overall stability.
  • Electrical system damage: Water inundation can short-circuit electrical systems, leading to power outages and posing serious safety risks, such as electrical fires.
  • Destruction of personal belongings: Valuable items, furniture, electronics, and other personal belongings can be swiftly ruined by floodwaters, leading to significant financial and sentimental losses.
  • Contamination: Often carrying mud, sewage, and other pollutants, flash floodwaters can contaminate the affected areas, creating health hazards and complicating the cleanup process.
  • Mold growth: The damp conditions left in the aftermath of a flash flood create an ideal environment for mold and mildew to thrive, leading to additional property damage and potential health issues.
  • Damage to insulation and ventilation systems: Water intrusion can damage insulation materials and ventilation systems, affecting the efficiency and safety of the property.
  • Landscaping and exterior damage: Flash floods can also devastate landscaping, erode soil, damage driveways and walkways, and impact the overall exterior aesthetics of the property.

SERVPRO's recovery process addresses these issues head-on, employing advanced methods like rapid water extraction, thorough sanitation, and effective drying techniques to mitigate damage.

Is a flash flood worse than a regular flood?

Flash floods are generally more destructive than regular floods due to their sudden onset and intense flow. The lack of preparation time often results in more significant and immediate damage. SERVPRO's response protocols are designed for rapid deployment, focusing on immediate water removal, damage assessment, and swift remediation to prevent long-term consequences.

How did SERVPRO assist in the Alpharetta flash flood?

SERVPRO's team displayed exceptional efficiency and expertise in responding to the Alpharetta flash flood. Upon arrival, we thoroughly assessed the Jackson's property, identifying critical areas of concern. Utilizing powerful water extraction equipment, we quickly removed standing water. Our advanced drying technologies, including industrial-grade dehumidifiers and air movers, were instrumental in mitigating moisture damage. We also employed specialized cleaning agents and techniques to address potential contamination and mold growth, ensuring the home was structurally sound and safe for the family.

Why choose SERVPRO for flash flood recovery?

Choosing SERVPRO for flash flood recovery offers several key benefits:

  1. Rapid response: Our 24/7 availability guarantees immediate action, a critical factor in minimizing flood damage.
  2. Expertise and experience: Our team's in-depth knowledge of managing various aspects of flood damage sets us apart from the competition.
  3. Cutting-edge technology: We leverage the latest equipment for effective water extraction, drying, and sanitization.
  4. Health and safety priority: We rigorously adhere to health and safety protocols, particularly when handling contaminated water.
  5. All-encompassing service: Our comprehensive approach covers everything from initial damage assessment to complete restoration, including dealing with insurance claims and documentation.

The story of the Jackson family in Alpharetta is a powerful example of SERVPRO's effectiveness in the face of a flash flood. Our swift, knowledgeable, and technology-driven response ensures that properties like theirs are restored, and their occupants' safety and peace of mind are prioritized. SERVPRO's commitment to excellence in flash flood recovery makes us the preferred choice for anyone seeking reliable and comprehensive storm damage restoration services.

Safely Prepare for a Power Outage: 5 Essential Tips

6/26/2023 (Permalink)

A candle in use after a power outage in a Fulton County home. SERVPRO is here to help when storm damage strikes.

Knowing how to prepare for a power outage properly will save you from future disruptions!

A power outage can disrupt your daily routine, compromise your safety, and potentially lead to property damage. This post will delve into the critical topic of power outages and provide five essential tips to help you prepare for such an occurrence.

By taking proactive measures and implementing our expert advice, you can minimize the impact of a power outage and navigate it confidently. Additionally, we will shed light on why SERVPRO of North Fulton is the unrivaled choice for storm damage restoration!

What is a power outage? 

A power outage is the loss of electrical power in a specific area or building, resulting in a complete or partial interruption of electrical services. These can occur due to severe weather conditions, equipment failure, accidents, or maintenance work. During a power outage, essential services like lighting, heating, cooling, refrigeration, and communication systems may be temporarily unavailable.

Why prepare for a power outage?

Your safety should be a top priority during a power outage. Proper preparation can reduce the risks associated with such an event. Stocking essential supplies, having a reliable backup power source, and understanding safety procedures will help keep you and your loved ones secure. By preparing for a power outage in advance, you can minimize disruptions to your daily life.

5 tips to prepare for a power outage

  1. Create an emergency kit: Assemble an emergency kit that includes essential items such as flashlights, batteries, a battery-powered radio, non-perishable food, water, a first-aid kit, and necessary medications. Store the gear in a readily accessible location known to all household members.
  2. Develop a family communication plan: Establish a communication plan with your family members to ensure everyone stays connected during a power outage. Share emergency contact numbers, decide on a meeting place, and designate an out-of-area contact person who can relay messages if local communication is affected.
  3. Invest in backup power solutions: Consider investing in backup power solutions like portable generators or uninterruptible power supply (UPS) systems. These can provide temporary power during an outage, allowing you to operate essential appliances or devices until the electricity is restored.
  4. Protect electronics and appliances: Unplug sensitive electronics and appliances to prevent damage from power surges when the power is restored. Consider using surge protectors to safeguard valuable equipment. Additionally, keeping refrigerators and freezers closed during an outage will help preserve perishable food for longer.
  5. Maintain an updated emergency plan: Regularly review and update it to ensure it remains relevant and practical. Consider factors like the number of family members, changes in medical conditions, and specific needs of infants, elderly individuals, or pets. Stay informed about local emergency procedures and evacuation routes.

SERVPRO of North Fulton is here to help

It is common for power outages to happen during a storm, and SERVPRO stands as a trusted leader in storm damage repairs. Here's why our customers choose us time and again:

  1. Experience and expertise: With decades of experience in storm damage restoration, SERVPRO has honed its skills and techniques to deliver top-notch services for homes suffering power outages.
  2. Prompt and professional response: We understand the urgency of storm damage restoration. Our team is available 24/7, ready to respond swiftly to any emergency. We use state-of-the-art equipment and industry-approved techniques to mitigate damages and quickly restore your property to its preloss condition.
  3. Comprehensive services: SERVPRO offers an extensive range of storm damage restoration services, including water extraction, drying, cleanup, mold remediation, and structural repairs. We handle residential and commercial properties, ensuring that all aspects of the damage are addressed with utmost care and attention to detail.
  4. Insurance coordination: Dealing with storm damages can be overwhelming, especially regarding insurance claims. SERVPRO streamlines the process by working closely with insurance companies to ensure our customers' smooth and hassle-free experience. Our experts provide accurate documentation and assist in navigating the claims process efficiently.

Wrapping up 

Power outages can disrupt our lives unexpectedly, but being prepared can make all the difference. Following our five tips, you can stay safe, minimize disruptions, and mitigate potential damage during a power outage. And when it comes to storm damage restoration—one of the most common causes of power outages—SERVPRO of North Fulton is your trusted partner. Our experience, professionalism, and comprehensive services make us the go-to choice for efficiently handling storm damage. Remember, at SERVPRO, we are here to help you weather the storm!

Ice Dam Damage 101: What You Need To Know For Your Home's Safety

1/30/2023 (Permalink)

Ice dam damage to a Fulton County home. The professionals at SERVPRO can rapidly clean up any water damage caused by an ice dam.

Ice dam damage from a roof’s ineffective drainage can affect any property without warning!

The professionals at SERVPRO of North Fulton know firsthand the effects of ice dam damage and can repair your property quickly and efficiently when water damage strikes. In the following blog post, we will go over the science behind ice dam damage, the three main effects ice dams can have on your home, and how SERVPRO of North Fulton professionals can help your property recover.

We want to ensure your home and business are protected during the final colder months before spring arrives. Please get in touch with us immediately if you are currently in the middle of an ice dam issue. We have the knowledge and experience to help restore your property from any damage, large or small.

What is ice dam damage?

First, let’s look at the science behind ice dam damage. Ice dams occur when ice builds up along the roofline of a home; they prevent melting snow from draining properly. This water can seep under shingles and into a home’s interior walls or ceilings, causing damage ranging from a few hundred to thousands of dollars in repairs.

Two main culprits create ice dams. First, blocked gutters can create ice formation and provide the necessary conditions for water intrusion. The second is ineffective roof ventilation: the trapped warmer air underneath the roof melts snow that refreezes at the roofline, away from the heat source. 

The three effects of ice dam damage 

Now that you know more about ice dam damage, let’s look at the three main effects it can have on a property. 

1) Roof Leaks: The most common effect of an ice dam is a leaking roof. This situation occurs because the ice and snow build up along the roof’s edges, preventing proper water drainage. Poor drainage leads to pools of water that can cause leaks, leading to extensive damage.

2) Interior Water Damage: When ice dams cause roof leaks, the water can seep into the home’s interior walls and ceilings, causing significant damage. Interior water damage can range from warping flooring or drywall to rotting support beams and foundation damage.

3) Mold Growth: When ice dam-related water damage isn’t adequately treated, mold growth isn’t far behind. Mold can cause a variety of structural concerns and other hazardous issues.

Tips for preventing ice dams from forming on your property

Now that you know what ice dam damage is and the three main effects it can cause let’s discuss some ways to prevent ice dams from forming on your property. The key is to keep your roof cold, as ice builds up when temperatures fluctuate above and below freezing. Here are a few tips for doing just that:

  • Ensure your attic is adequately insulated—this keeps the warm air from entering the attic and melting snow on the roof
  • Install ice and water shield underlayment to help protect against ice dam leaks
  • Use soffit vents to vent warm air out of the attic and allow cold air in
  • Trim back any trees or branches from the roof that could be trapping heat and causing ice dams
  • Clear your gutters and downspouts to ensure there is no debris preventing the draining of melting snow

SERVPRO Of North Fulton can help with ice dam damage

Today we discussed the effects of ice dam damage and some prevention tips. If you are already dealing with an ice dam issue, SERVPRO of North Fulton professionals are highly trained in assessment and repair for the associated consequences. Our technicians use state-of-the-art techniques and equipment to ensure that the job is done quickly and efficiently.

We have restored many homes and businesses from ice dam damage, so you can trust that your property is in good hands with SERVPRO of North Fulton. Our ice dam restoration services include the following:

  • Thorough water extraction
  • Structural drying and dehumidification
  • Sanitization and cleaning of all surfaces
  • Repair and restoration of damaged walls and ceilings

We want to ensure your home or business is safe from further damage caused by ice dams. If you have any questions about ice dam prevention or would like to schedule a service, don’t hesitate to contact us. We are here to help 24/7, 365 days a year!

Avoid Spring Storm Damage With These 4 Amazing Tips

5/10/2022 (Permalink)

A spring storm causing a tree to fall on a customers fence SERVPRO is the best at quickly responding to storm damage!

SERVPRO professionals are ready to help combat spring storm damage 

Springtime is a time of new beginnings and fresh starts. But, unfortunately, it's also the time of year when Mother Nature likes to remind us who's boss with some significant storms. If not prepared, these storms can cause a lot of damage to your home and property. But with a little bit of preparation, you can avoid most (if not all) of the common problems associated with spring storms. 

The professionals at SERVPRO of North Fulton have put together this blog post today to help educate our customers on the common signs of spring storm damage and what they can do to avoid them. We want our customers to be as prepared as possible for whatever Mother Nature throws their way this spring! 

The most common signs of spring storm damage

Every spring, the professionals at SERVPRO receive calls from customers who have experienced damage to their homes or businesses due to severe weather. The most common signs of storm damage include: 

  • Leaks in the roof: One of the most obvious signs of spring storm damage is leaks in the roof. You likely have a roof leak if you see water stains on your ceiling or walls. If left unchecked, these leaks can cause severe damage to your home's structure.
  • Broken windows: High winds and hail are two of the most common causes of broken windows. If you see cracks or holes in your windows, it's essential to take action immediately to prevent further damage.
  • Uprooted trees: Trees that high winds have uprooted can cause a lot of damage to your home and property. If you see trees that have fallen or are leaning precariously, it's essential to stay away from them and call a professional to remove them.

If you see any of these signs, be sure to take immediate action to protect your home and property from further damage. Spring storms can be quite unpredictable, so preparing for the worst-case scenario is essential. 

How to avoid spring storm damage

Now that you know the common signs of spring storm damage, you're probably wondering how you can avoid them. The answer is simple: preparation. By taking a few simple precautions, you can avoid most (if not all) of the problems associated with spring storms. 

Four tips to help you avoid storm damage this spring: 

  1. Inspect your roof: One of the best ways to avoid storm damage is to regularly inspect your roof. While inspecting, you want to look for missing or damaged shingles and make sure that your gutters are clear of debris. If you see anything that looks out of the ordinary, be sure to call a professional to take a look.
  2. Trim trees and branches: Overgrown trees and branches can be a recipe for disaster during a storm. Be sure to trim any trees or branches close to your home. Trimming will help prevent fallen tree damage to your property when blown over in a storm.
  3. Secure loose items: Loose items around your property can become projectiles and cause severe damage during a storm. Be sure to secure any loose items such as patio furniture, grills, and garden tools.
  4. Install storm shutters: Storm shutters are a great way to protect your windows from high winds and flying debris. If you don't have storm shutters, consider installing them before the next severe weather event.

By taking these simple precautions, you can avoid most of the common problems associated with spring storms. But remember, even the best preparation can't always prevent damage from occurring. 

SERVPRO is here to help

We hope you enjoyed learning about how to avoid storm damage this spring. But if you need spring storm restoration services, SERVPRO of North Fulton is available to help. We are a full-service restoration company with the knowledge and experience to handle any size disaster. We're available 24 hours a day, seven days a week, 365 days a year, so don't hesitate to contact us.

When you contact us, we will: 

  • Inspect your home or business to determine the extent of the damage. 
  • Prepare a detailed estimate of the restoration services required. 
  • Work with your insurance company to streamline the claims process. 
  • Begin the restoration process and get your life back to normal as quickly as possible. 

SERVPRO of North Fulton is a locally owned and operated franchise, always available to respond to your spring storm damage emergency and is proud to serve the Alpharetta, GA community and surrounding areas.

5 Tips to Prepare Gutters for a Major Storm: Keep your Home Protected!

4/19/2022 (Permalink)

Unprepared gutters for a storm Contact the professionals at SERVPRO for emergency storm damage service!

The most important thing a homeowner can do is to prepare gutters when a severe storm is brewing!

It's that time of year again. The leaves are changing color, the air is getting warmer, and before you know it, summer will be here. Unfortunately, this also means that it's time to prepare your home for the harsh weather conditions that lie ahead. One of the most important things you can do to protect your home is to ensure your gutters are ready for a storm.

The professionals at SERVPRO of North Fulton receive multiple calls during the spring months regarding flooding and water damage in residential homes. However, homeowners could have prevented many of these calls with some simple gutter maintenance.

In the following blog post, we will share five easy tips to prepare your gutters for a significant storm and help keep your home and its inhabitants safe and protected from the damaging effects of heavy rains and flooding.

Why is it essential to prepare gutters?

You can prepare yourself for some of the worst mother nature offers by preparing your gutters when a severe storm is brewing.

Indeed, one doesn't need to live in an area susceptible to hurricanes or floods to prepare gutters. However, drastically heavy rainfall and runoff caused by other adverse conditions such as spring storms can also have a disastrous effect if your home isn't adequately protected.

SERVPRO of North Fulton has seen firsthand the devastation caused by neglecting to prepare gutters for an oncoming storm. We have responded to countless water damage calls in which homeowners failed to take the necessary precautions, and as a result, their homes and belongings were left severely damaged.

In some cases, the damage caused by neglecting to prepare your gutters can be so severe that it renders your home uninhabitable. Therefore, it's essential to take the necessary steps to protect your home and prepare your gutters for a storm.

How can you prepare your gutters for a storm? 

By following the five easy tips below, you can help keep your home and its inhabitants safe and protected from the detrimental effects of heavy rains and flooding. 

1. Inspect your gutters

The first step in preparing your gutters for a storm is to inspect them for any damages. Start by checking for any cracks, holes, or other damage that may have occurred over the winter months.

If you notice any missing screws or brackets, it's essential to repair them immediately. Failure to do so could result in further damage to your gutters or even your home if water can seep through the cracks and reach the interior of your home.

2. Check/install gutter guards

If you don't already have gutter guards installed, now is the time to do so! Gutter guards help keep leaves and other debris from clogging your gutters and causing them to overflow.

3. Trim trees and branches

Another critical step in preparing your gutters for a storm is to trim any trees or branches hanging over your gutters. Overhanging branches can cause leaves and other debris to fall into your gutters, so it's essential to trim them back before a storm hits.

4. Clean your gutters

After you've inspected and repaired your gutters, it's time to give them a good cleaning. A deep clean will help ensure that they are free of any debris that could clog them and cause them to overflow during a spring storm.

5. Check your downspouts

In addition to checking your gutters, it's also essential to check your downspouts to make sure they are clear of debris. Downspouts clogged with leaves and other debris can cause water to back up into your gutters and eventually cause them to overflow.

What to do when malfunctioning gutters cause water damage?

If you don't have time to prepare your gutters before a storm hits, don't worry! SERVPRO of North Fulton is here to help. We are available 24/7 to respond to any storm damage emergencies you may have.

We have the experience and training from the IICRC to quickly and efficiently restore your home to its pre-storm condition. We will use state-of-the-art equipment and techniques to remove any water and moisture from your home and repair any damages that may have occurred. In addition, we also offer mold remediation services to help prevent the growth of mold and mildew in your home.

If you find yourself in need of storm damage restoration services, don't hesitate to contact us! We are always here to help!

Expert Tips For When a Storm Damages Your Garage Door

4/5/2022 (Permalink)

Flooding inside a garage door caused by a storm. Contact the professionals at SERVPRO when your garage door is damaged due to a storm!

One type of damage that often goes unnoticed is garage door damage caused by high winds or heavy rain. 

Every year multiple storms pass through the state of Georgia, leaving the aftermath devastating for many property owners. From flooding to power outages, storms wreak havoc on homes and communities in several ways.

If your garage door sustains damage during a storm, it's essential to take the necessary steps to repair it as soon as possible. This blog post will provide expert tips on what to do when a storm damages your garage door. We will also provide information on how the SERVPRO of North Fulton storm damage professionals can help you get your garage door back to working order. So without further ado, let's get started.

What to do if your garage door is damaged in a storm?

If you notice that your garage door is damaged after a storm, there are a few things you should do: 

1) Inspect the damage - The first step is to inspect the damage and take pictures of the damage for insurance purposes. If your garage door is severely damaged, it may not be safe to operate. 

2) Secure the damaged garage door - If the door is removed from its hinges, you will want to secure it as best as possible; boarding up the door is the best short-term solution to keep the elements out.

3) Contact your insurance company - Anytime there is storm damage, it's essential to contact your insurance company. Many homeowner insurance policies cover damage caused by storms. However, it's vital to read through your policy to know what is and isn't covered.

4) Contact a professional restoration company - If you're not comfortable repairing the door yourself or if the damage is too severe, you will need to contact a professional restoration company. These companies have experience repairing and replacing damages caused by storms.

Precautions to prevent garage door damage 

To prevent storm damage from happening in the first place, you can take a few precautions: 

1) Reinforce your garage door - One way to reinforce your garage door is to install storm shutters. Shutters will help protect your door from high winds or flying debris. 

2) Trim trees and branches - Trim any trees or branches close to your garage. Trimming will help prevent them from falling and damaging your door.

3) Install a garage door brace - A garage door brace is a device that helps keep your garage door from opening during high winds. In addition, a door brace can help prevent the door from being blown off its track or ripped off its hinges.

4) Have a plan in place - If your garage door is damaged, it's essential to have a plan in place. The developed plan should include knowing who to call to repair the door and how to secure the garage until repairs are made.

How can the professionals at SERVPRO of North Fulton help?

We hope you enjoyed the tips on garage door storm damage mentioned in this blog post. Today's information is brought to you by the storm professionals at SERVPRO of North Fulton. We are a restoration company specializing in repairing and restoring damages caused by storms. If you're ever in need of our services, don't hesitate to give us a call. 

We hope you can now see the importance of contacting a professional restoration company if your garage door sustains significant damage due to a storm. At SERVPRO of North Fulton, we have experience repairing and replacing damaged garage doors caused by storms. 

Our team can help you get your garage door back to working order quickly and at a fraction of the cost. Contact us today for more information!

Fallen Tree Damage? 5 Effective Storm Damage Steps

3/15/2022 (Permalink)

Storm damages caused by a fallen tree Contact the professionals at SERVPRO when a tree falls on your property!

A fallen tree can cause a lot of damage to your home.

When a tree falls on your home, it may not only crush the roof or damage the exterior, but it can also cause water damage when the damage allows rain or snow to seep in.

Therefore, when a fallen tree damages your home, it is essential to contact the SERVPRO of North Fulton professionals. We are available 24/7 to help you with all of your storm damage restoration needs. Our team has the experience and expertise necessary to get your home back to its pre-storm condition quickly and efficiently. But, most importantly, we understand how difficult this time can be for you and your family; that's why we are here to help!

The following blog post will detail how a customer should navigate damages after a tree falls on their property. You will want to make sure that you read until the end to see how we helped a recent customer who had a tree fall on their home in the middle of the night.

Steps to take after a tree falls on your property

When a tree falls on your property, you need to know your next steps in navigating the windstorm damage

Step 1: First and foremost, the most important thing you can do is stay calm and assess the situation level-headed.

Step 2: Next, you need to ensure that all members of your property are safe and don't have any injuries. If there are injuries, you need to call 911 immediately.

Step 3: Once you have ensured the safety of those around you, you need to assess the damage the tree has done. If there is significant damage, you should stay away from the structure until the restoration professionals say it is safe to enter. 

Step 4: You need to call your insurance company and report the damages. Your insurance adjuster will likely want to see pictures. Therefore, if you can, take photos of the scene to show them to the insurance company.

Step 5: The next step is to call a professional storm damage restoration company, to come and remove the fallen tree away from your home and begin the mitigation process.

A recent tree damage call

Earlier this month, the professionals at SERVPRO of North Fulton received a call after midnight from a customer whose tree had just fallen on their home.

The customers woke up to the sound of their tree crashing down onto their home. Fortunately, the customer knew to call SERVPRO immediately; we were there to help within thirty minutes.

Once we arrived on the scene and assessed the damage, we saw that the tree had crashed through the roof and caused water damage throughout the home. So we got to work right away, removing the tree and tarping the roof to prevent any further water damage.

We were able to help this customer get their life back to as normal as possible within a few days. Within two weeks, the SERVPRO professionals removed all water, and their roof was restored "Like it never even happened."

Your go-to storm damage team

When it comes to storm damage throughout the greater Atlanta region, there is one company that you can always count on: SERVPRO of North Fulton. We are a reliable and professional storm damage restoration company with the experience and expertise necessary to help you through damages caused by a fallen tree.

We are an IICRC certified firm and are available 24/7 to help you with all of your storm damage needs, so please don't hesitate to contact us. We understand that this can be a difficult time for you and your family, and we want you to know that we are here to help!

Siding Storm Damage: 5 Clear Indications of Siding Damage

3/1/2022 (Permalink)

a hole in a property's siding caused by hail Contact the professional at SERVPRO for quick storm damage repairs!

Siding is often one of the first places to take damage during a storm.

If you've been through a storm recently, there's a good chance you may have some damage to your home. One of the most commonly damaged areas is the siding. 

After a significant storm, your property's siding is susceptible to wind and water damage, which can cause it to warp, peel, or even break off altogether. 

In this blog post, we'll discuss five clear indications that a storm has damaged your siding. Continue reading if you suspect that your home or business has siding storm damage caused by a recent storm!

What is the purpose of siding?

Siding is a material installed on the exterior of a building to protect it from natural elements. It is most commonly made from vinyl, wood, or aluminum and comes in various colors and styles. Siding can also help to improve the insulation of a building, and new siding is known to increase the resale value.

How can siding become damaged?

Siding is often one of the first places to take damage during a storm. Here is a list of storms that the professionals at SERVPRO seen to cause siding damage:

  • High winds
  • Hail
  • Tornadoes
  • Floods

How to identify damaged siding?

The only way to know if your property has siding damage will be by regularly checking your siding for any signs of wear and tear directly after a storm. The five main indications of siding storm damage include:

  1. Buckling: This is when the siding panels bow out from the wall.
  2. Peeling: This is when the vinyl or paint on the siding starts to come off.
  3. Warping: This is when the siding bends and curves out of shape.
  4. Holes: If there are any holes in the siding, hail damage has likely occurred.
  5. Splitting: If the vinyl or wood on the siding splits, it is most likely due to moisture damage.

Steps to take for siding repairs

If you have found one of the five main indications of siding storm damage, it is essential to take action as soon as possible. Take the following steps for siding repairs:

  1. The first step will be to assess the damage: Before making any repairs, you must assess the damage. You can assess the damage by looking at the damage and measuring how significant it is to the interior damages. Considerable damage will include internal water damage and massive holes.
  2. The next step consists of contacting your insurance company to start a claim. The earlier the insurance claim gets started, the faster you can begin making repairs.
  3. After the insurance claim is filed, you will need to select a contractor. Ensure that you choose a contractor like SERVPRO, who specializes in storm damage repairs.
  4. The next step will be to remove the damaged siding. Removal of damaged siding should be left for the chosen contractor.
  5. The final step in the repair process will be to install the new siding. Again, leave this for the selected contractor experienced in storm damage repairs.

Contact SERVPRO for siding storm damage repairs.

It is essential to select an experienced contractor to repair storm damage, and SERVPRO of North Fulton has years of experience restoring all-size properties after a storm.

Our crews have the knowledge and resources to handle any size project, and we will work with your insurance company to ensure that the repairs are done quickly and efficiently.

We specialize in a wide range of services, including water damage restoration, fire damage restoration, and mold remediation. We understand that each property is unique, and we will work with you to create a customized plan that fits your needs.

We also have a 24/7 emergency response team available, so you can rest assured that we are here for you when you need us most. So please get in touch with us today for our IICRC certified professionals to come out and make the appropriate repairs.

Freezing Rain Damage: How Freezing Rain Causes Home Damages

1/11/2022 (Permalink)

Freezing rain damages to a tree. Contact the storm damage professionals at SERVPRO for emergency services!

Homeowners need to be aware of the dangers that freezing rain can cause.

The Georgia winter weather seems to be different year after year. However, one thing that never changes is the property damages that come with every winter season. During the winter season, the professionals at SERVPRO receive numerous water and fire damage-related calls and calls relating to exterior damages.

One of our team's most recent calls was regarding a house with freezing rain damage

We put together the following blog post because we want the homeowners throughout greater Atlanta to realize the dangers that freezing rain has on one's home.

So, let's get learning!

What is freezing rain?

Freezing rain is a type of precipitation that occurs when snowfall melts and turns into rain but then freezes when it hits the ground level. Freezing rain is a form of ice that can be hazardous and cause severe damage to one's property.

Freezing rain can affect a home in three significant ways:

1) Roof leaks

A leaky roof is the number issue that homeowners in the Greater Atlanta area tend to notice after freezing rain. Roof leaks can lead to serious property damages when not handled correctly.

Ice dams commonly form at the gutters due to freezing rain coming down from the roof or gutter. Therefore, it is common for roof leaks to occur from an ice dam.

Homeowners with older homes should keep greater caution. The shingles on an older house can get worn out from the water and ice, making it more prone to a roof leak.

2) Exterior damages 

Freezing rain can affect one's siding and windows, especially when it freezes on contact. The SERVPRO restoration professionals have seen broken windows and siding caused by freezing rain.

Another major type of exterior damage to be aware of is gutter damage. If a home has a broken gutter system, then it is likely that other damages will occur.

3) Interior damages 

Freezing rain is not always known for its exterior impacts; it can affect one's home interior when there is a leak. Water damage is the most common interior damage that freezing rain can cause. Water can damage both hardwood and carpeted flooring. It can also lead to mold damage if the water damage is not restored quickly.

Tips to protect your home from the effects of freezing rain

Before the next time freezing rain occurs, you want to ensure the following susceptible areas are secure:

  • Keep rain gutters clear of debris so water can drain properly.
  • Remove any additional snow from your roof so it won't turn into an ice dam. If there is no way for the water to escape, it could potentially damage your roof or cause water to leak into your home.
  • Inspect your windows for cracks and leaks, which may have developed over time.

Call for professional help when there are damages.

We hope you enjoyed learning about the dangers of freezing rain and how it can impact a homeowner's property. Homeowners that prioritize home maintenance will be better equipped for the next time freezing rain occurs. But, before freezing rain hits the area, all homeowners must keep the tips above in mind!

When it comes to property damages caused by freezing rain, it is advised to call on a professional restoration company that knows its way around insurance repairs.

The professionals at SERVPRO of North Fulton are available 24/7 and provide immediate emergency help when needed. Although most damages caused by freezing rain may be minimal, some severe damage may occur if not handled correctly in time.

Contact us today for all your property restoration needs!

3 Ways Insurance Classifies Lightning Damage To A Property

6/8/2021 (Permalink)

Home in Sandy Springs Ga being struck by lightning SERVPRO storm damage professionals are ready for any size disaster!

No property is safe from damage caused by lightning. 

Lightning strikes can be some of the most destructive forces on earth, but luckily homeowner's insurance covers damages from lightning strikes. 

Damage from lightning can be a nightmare - especially when you live in an area prone to lightning storms. One strike of lightning can burn your property, obliterate it, or damage its structure so severely that it becomes uninhabitable. If this happens, what do you need to do to prove the damage has been caused by lightning?

Before we dive into proving your home has been damaged from lightning to an insurer, you need to know the three ways that insurance will classify lightning damage to property. 

The 3 ways insurance classifies lightning damage.

Depending on your insurance carrier and the kind of coverage you have will dictate how the insurer will assess property damage from lightning. 

Homeowners insurance will classify these 3 types of lightning damages: 

  • Lightning that directly strikes a home
  • Ground surge
  • Lightning that strikes down trees 

1) When lightning directly strikes the home

A lightning strike is when lightning makes contact with the roof, walls, or other home's structural features. Homeowner's insurance carriers know that a lightning strike will cause severe damage to a home. When lightning directly strikes a home, it will result in a fire or charring. The professionals at SERVPRO have found that this classification of lightning damage is easy to get approved since evidence of the damage from lightning is clear.

Homeowners, these are the common signs to look out for after a home has been struck by lightning: 

  • Scorch marks/charring on the home's exterior 
  • Damage to wiring
  • Damage to pipes 
  • Damage to other electrical systems in the home.
  • Corrosion caused by rusting due to short-circuiting

The easiest way to recognize a property has been hit by lighting will be scorch marks or charred areas around the exterior walls of homes. The IICRC certified professionals at SERVPRO also recommend inspecting plumbing fixtures for evidence of water leakage after being damaged by electricity surging through them during a lightning strike. 

2) When there is a ground surge

A ground surge is when the lightning strikes ground near the property and then creates an electric current that shoots up to the house. Ground surge damage is not severe but may be difficult to prove to homeowners insurance. An insurance adjuster will have to investigate and see if there was lightning near the lightning-damaged property on the specific date and time provided. 

3) When lightning strikes down trees on a property

A lightning strike can cause the tree to fall and crush anything in its path. When a home is in the path of a fallen tree caused by lightning, the insurance company will cover the cost to repair or replace all damaged property. 

How to prove lightning damage on your property? 

As you see, aligning damage can happen to anyone at any time. Whenever a property has had one of the three classified types of lightning damage, the property owner will have to prove that it occurred. The #1 best way to prove damages occurred is through pictures of all damage before storm damage professionals mitigate it.

Another way to prove that lightning damage happened to your property would be to contact a preferred restoration contractor like SERVPRO to come and inspect your damaged property. Insurance preferred vendors know what to look for when a catastrophe damages a property. They use preferred insurance estimating software called Xactimate so that a claim will be quickly approved. 

Final thoughts

We hope you enjoyed reading this blog post and have learned what insurance classifies as lightning damage and how to prove lightning damage on your property.

Whether it's a house, car, or other personal property that has been affected by lighting, there is no mistaking the destruction caused when struck. The best way to have damages verified would be to take pictures before contacting SERVPRO of North Fulton for storm damage restoration services. 

Contact us today for 24/7 services!

3 Common Damages Caused by Windstorms in Sandy Springs, GA

5/25/2021 (Permalink)

Windstorm damage to a Sandy Springs residential roof Contact the professionals at SERVPRO to inspect your property after a windstorm passes!

Are you prepared for the next windstorm? 

Property damages caused by wind can range across various categories depending on the speed of the wind. The professionals at SERVPRO have worked on multiple commercial and residential wind damage claims. 

Windstorms are infamous for causing the uprooting of entire trees and swaying branches that eventually shed and fly off, hitting surrounding structures and power lines. Off Interstate 285 (I-285), we have witnessed high wind speeds causing billboards to detach and cause major traffic jams. 

In addition, wind can cause substantial damage to roofs and structures of mobile homes, further leading to secondary damages like mold growth after any unwanted water has penetrated the interior of a property.  

After extreme wind speeds come through Sandy Springs, our 24/7 emergency hotline will begin to ring with calls regarding shattering windows and disheveled gutters and siding materials.

This blog is intended for any Sandy Springs property owner curious about the potential damage that wind can cause to their home or business. This post will go over the definition of wind and will go over potential property damage caused by different wind speeds. The professionals at SERVPRO of North Fulton have restored many properties throughout greater Atlanta after a windstorm. 

What is wind?

The wind is known as the collective movement of air generally caused by different air pressures within our atmosphere. The number of damages a property acquires will depend on the wind speed and the type of property.  

Most homeowners are surprised to hear that the damage to their property is reliant on the speed of the wind. 

Did you know? 

  • Wind speed of 45-57mph can break down tree branches and pull on loose and susceptible shingles.
  • Wind speed of 58-74mph can lead to the uprooting of trees, ripping of firmly attached shingles, mild damage to roof structure and chimneys. 
  • Wind speeds of 75-89mph can cause significant damage to trees, destruction of roofs, and flipping of mobile homes.
  • Wind speeds of above 90mph will lead to substantial roof damage to most properties.

Gutter systems are prone to windstorm damage.

Gutters are prone to severe damage through winds, and this damage is exacerbated if the gutters were not professionally installed. The shape of gutters allows wind to be captured within them easily, commonly leading to a misalignment. Additionally, constant exposure of gutters to strong winds can lead to metal fatigue. Metal fatigue will weaken the gutters' metal and affect the screws and nails holding the gutters in place. 

Regular gutter inspections and consultation with a Sandy Springs roofing contractor will help increase your chances of avoiding damages due to repeated exposure to high-speed winds.

High wind speeds can compromise a roofing system.

High-speed wind can cause significant damage to roofs of properties no matter how well they were built. High winds will be shown by detached shingles and missing granules from the rooftop. A clear sign of roof damage caused by wind will be piled-up granules found in chimneys or gutters. 

Loose and missing shingles can lead to a roof leak or poor water drainage. With that being said, it is essential to contact restoration professionals when you notice missing shingles. Missing shingles signal will leave a roof vulnerable and should be fixed right away. 

Wind can damage siding materials. 

Strong winds can significantly damage the siding of your property. Flying tree branches, debris, or heavy objects blowing in due to a windstorm can leave holes in vinyl sidings and dents in aluminum sidings. Sometimes, the wind is fast enough to cause entire pieces of aluminum sidings to detach and break off. 

In addition, wind can lead to chipping and cracking of vinyl siding, commonly overlooked by an untrained eye. Finally, properties built with wood siding materials are highly susceptible to water damage after high winds have caused a crack or misalignment. 

The IICRC certified professionals at SERVPRO have mitigated mold damages after windstorms caused siding damage. Contact our team of professionals to avoid mold damage after your property has come in contact with high wind speeds. 

Why Contact SERVPRO for wind damage restoration?

Following a disastrous windstorm, the process of recovery and restoration can seem highly daunting. Let the storm damage professionals at SERVPRO take on your responsibility to restore any size of damage that your property has endured. 


The team at SERVPRO of North Fulton has been trained to find areas susceptible to further damages after a windstorm quickly. When you contact us, you will receive fast-acting professional support to reduce the extent of the damage. We are equipped with the best resources in our green SERVPRO trucks to handle windstorm disasters and cater to recovery!

The Dangers of a Damaged Roof Vent Boot

5/4/2021 (Permalink)

A secure roof vent boot It is essential to inspect your roof after a storm passes!

Roof vent boots need to be checked multiple times throughout the year for damages.  

The roof vent boot is a significant part of your home's ventilation system. It protects the vent from debris and animal intrusion and prevents water from entering and damaging the interior of your house during a storm.

If you notice that a roof vent boot has been damaged or removed, it should be replaced immediately to avoid serious problems down the road. The following are some reasons why we recommend replacing a damaged roof vent boot as soon as possible.

While roof vent boots are important for maintaining a balance between air intake and exhaust, extreme heat, cold, or wind may weaken the watertight seals around the roof vent boots over time, causing a roof vent boot leak.

Leaks around vent pipes are one of the most frequent roof storm damage issues our team encounters. The leakage will start in the attic, but if you don't notice and treat it right away, you may see ceiling water damage or water dripping on the floor within the house. When left unattended, the water will inevitably cause a secondary water damage issue.

After a storm passes, check your roof for a damaged vent boot.

The changing of the seasons is pleasant, but it is not so great for your roof vent boot pipes' ability to repel water. Summer heat or winter cold will wear down the flashing on your roof vent boot pipes, reducing their ability to reflect and divert water away from your house. 

The normal contraction and expansion that roofs go through when the weather changes are what commonly causes harm to roof vent boots. Your roof's movement will cause the boot to break or separate from the roof. Roof vent boots can also deteriorate with time due to sun exposure or harsh weather conditions.

A broken roof vent boot, in any case, would allow water to reach your home and cause costly water damage. Hence, check your roof for a damaged vent boot whenever there is a storm or heavy rainfall.

What is a roof vent boot?

A roof vent (also considered a vent pipe cover in the roofing industry) is the rubber cover surrounding your roof's vent pipe and helps seal the area of the roof surrounding the pipe from debris and water. 

The cover of a roof vent boot is usually made of rubber or urethane, and it typically has a metal base that encases the pipe.

The boot, through its design, ensures airtightness by preventing rain from coming in contact with your roof's membrane, which could cause leaks if water accumulates on the surface. 

Signs of a damaged roof vent boot

Depending on the condition of the material and the weather in Alpharetta, Georgia, the rubber boots on the vents can last at least ten years, if not longer.

Here are some of the most common signs that a roof vent boot is damaged:

  • Small holes in the boot
  • Missing pieces of plastic or rubber from the edges of the vent cover
  • Signs that water has been leaking into your property for a prolonged period.
  • Mold damage in areas of your roof that are exposed to water leakage

If you notice any of these signs, it's important not to wait. Give us a call, and one of our restoration experts will provide you with the best assistance possible.

Even if there are no visible signs of a leak, you should get your roof and roof vent boots inspected continuously throughout the year to ensure that it is working properly and keeping water out of your house.

When to repair a vent boot

Roof vent boots of higher quality are made to "move" with the roof. The issue is that not all home builders install high-quality roof vent boots. To save money, many roofing contractors use low-cost roof vent boots that are likely to malfunction, and in the worst situations, cause water damage.

Early signs, like small holes in the boot, will serve as a warning of an incoming disaster. It is always wise to fix these problems early on and not leave them untreated. 

Call SERVPRO for any roof causing water damages. 

No water damage is the best sort of water damage. SERVPRO technicians are experienced in identifying and repairing all types of water damage, from a leaky roof vent boot to a pipe burst.

SERVPRO of North Fulton is a preferred water restoration vendor that believes in providing quality services with respect, honesty, and integrity. We will always be upfront with you about the process of repairing your home's water damage. With years of experience behind us, we know how to get things done quickly and efficiently so everyone can continue with their lives just like they were before disaster struck!


Contact SERVPRO of North Fulton today at (770) 992-2777 if you need help getting rid of any unwanted water damage.

The Importance of Checking For Missing Shingles On The Roof After A Storm

4/20/2021 (Permalink)

missing shingles on the roof Contact the professionals at SERVPRO for water damage repairs cause by missing shingles

Missing shingles on the roof can cause your roof to leak the next time it storms.  

When you're a homeowner, there is a fair share of roofing wear and tear that needs to be taken care of every once in a while. A typical asphalt roof will last about 25 years, but the life expectancy will lower when there are damages from a storm. There is a high probability that high wind speeds or hail damage will result in missing shingles on the roof. You will want to get your roof inspected ASAP to avoid further problems like secondary damages to your property. The worst-case scenario is that you might need to replace your roof, especially if there are missing shingles. 

One of the most likely implications of missing roofing shingles is roof leaks that do not show up immediately. A roof leak might occur slowly or develop in an unexpected place, causing them to not show up immediately.  

Most people do not relate leaks to missing shingles but often assume that there might be a plumbing issue. The only way to truly know you have a roof leak caused by missing roof shingles is by getting your roof inspected by a professional. An experienced roof inspector can quickly rule out the cause of a roof leak and provide an action plan to avoid the recurring issue. 

2 effects of missing shingles on the roof

1) Lowered home value

When there is any damage to a home's structure, it can lead to a dip in property value. Your home's initial appearance is what people lay their eyes on, and anything aesthetically displeasing will leave a negative impression. 

When you are looking to sell your home, you may hire a real estate agent; one of the first things a real estate agent will look at is the roof. When a real estate agent notices any distortion (link missing roof shingles), they can reduce the property's value. Even if you're not looking to sell your house, missing shingles give the impression of negligence on behalf of the owner. 

2) Water damage 

As mentioned earlier, it is unlikely that you will notice a roof leak as soon as it develops, and even if you do, there are chances that you will overlook missing roof shingles as the cause. Hence, these leakages persist for prolonged periods and eventually find a way to the interior of your house, thus ruining expensive property and necessitating costly repairs. 

What causes roof shingles to go missing? 

When it comes to housing, the roof is what keeps the structure shielded. Any discrepancy might cause problems that will cost you a lot of time and money in the long run. Shingles are lost when there is heavy rain or a storm with high wind speeds. Shingles may also go missing when you do not invest in a professional roof installation and opt for a cheaper alternative. 

Does insurance cover roof repairs 

When it comes to home insurance claims, insurance companies are particularly eagle-eyed. A claims expert will usually hire an experienced roofing contractor to examine the extent of the roof damage. If you report missing shingles after a prolonged period, they might refuse to compensate you for damages. The insurance company might agree to cover part of the damage. Still, they may ask you to pay a portion of the repairs. 

Contact SERVPRO to avoid future damages from missing shingles. 

There is no doubt that the importance of a professional roof inspection saves you a lot of misery in terms of time and money. If you happen to be sitting in a water damage situation caused by missing roof shingles, you need to call the preferred water restoration vendors at SERVPRO of North Fulton. SERVPRO is an industry-leading company and has licensed professionals on call who can deal with any size residential and commercial restoration damage. The best thing about hiring the professionals at SERVPRO is that they will walk you through the insurance claim process when you need help. 


SERVPRO of North Fulton is independently owned and operated by owner Rick Northen. Rick Northen has built a restoration business that provides the best customer service and top-of-the-line restoration repairs in Alpharetta.

6 Unique Signs to Properly Identify Hail Damage in Alpharetta

4/6/2021 (Permalink)

Two inch hail ball in Alpharetta grass. Contact the professionals at SERVPRO for any size storm damage repairs!

Hail Damage affects many Alpharetta properties.

Hail damage results in many homeowner's claims every year. In 2020 there were a total of 8 hail storms in the city of Alpharetta, causing many submitted claims!  

Many claims have been submitted because of the growing popularity for home builders to use vinyl siding as the predominant exterior material. Vinyl siding's lightweight design is built to survive high winds but is easily damaged by hail. When fast-falling hailstones strike the panels, it will cause chipping or cracking.

What can hail damage? 

Some hail damage is apparent, like broken windows or dented siding. The slight, unnoticed hail damage, on the other hand, requires a trained eye to be detected. You'll need to have a hail damage inspection to determine the extent of the damage and to move forward with any necessary repairs. Look no further; the team at SERVPRO of North Fulton will provide you with the best assistance. 

If your roof has indeed been damaged by hail, your house may be prone to roof leaks, missing roofing materials, or shingles deterioration.

Here are some things to look for to check if your house has been damaged by hail:

  • Examine the downspouts & gutters for dings and dents. Hailstorms often leave small dents in metal gutters and downspouts.
  • Look for dents, splatter marks, cracks, holes, or paint chips in your home's siding. Siding damage will be apparent during severe hail storms.
  • Hail can tear or make holes in metal & fiberglass window screen mesh.
  • Check the outdoor furniture you have. Plastic yard furniture can be cracked or damaged by severe hail storms. It also might chip the paint of your wooden furniture or splinter its wood.
  • A cracked or dented mailbox may suggest that a hailstorm hit your area. In plastic mailboxes, search for holes and cracks. In metal mailboxes, check for dents.
  • Look for small cracks in the window glass.

As well, the Professionals at SERVPRO have seen wind-driven hail tear the siding off houses, break glass windows, cause roof damage, and leave dents on exterior pipes.

Does insurance cover hail damage?

Homeowners' insurance will typically cover hail damage to the roof and other parts of your property. However, some insurance policies limit their hail damage coverage. Before you decide to submit an insurance claim, you should look for these six signs: 

6 Signs of Hail Damage

  1. Damage to outdoor furniture.
  2. Dented Gutters/Downspouts/Mailbox.
  3. Missing/Lifted shingles.
  4. Damaged/Cracked/Broken windows.
  5. Dented vehicles.
  6. Damage to sidings.

Whether you live in a high-risk area or not, calculating the extent of damage a hail storm has caused to your house can be difficult. It is best to have your home inspected by a professional when your home is damaged by hail. The right company will determine the damage and help you file a homeowners insurance claim. Check your policy for coverage restrictions if you live in an area where hail damages a high percentage of properties.

Please don't leave hail damage alone!

Hail damage comes in all shapes and sizes. When left alone, a property owner becomes more susceptible to leaks caused by a damaged roof. Property water damage can result in secondary damages like mold growth.

Keep the following chart in mind when identifying hail:

Quarter size: Minor exterior damage.

Half Dollar size: Minor to little damage (Cracks)

Walnut size: Dents wood and causes severe roof damage.

Golf Ball size: Exterior dents and cracks, possibly braking windows.

Tennis Ball size: Severe damages, breaks windows. 

It is a wise choice to seek help and get your hail-damaged home back to normal.

SERVPRO hail damage repair professionals

As you have learned, hail damage can be extremely costly. It would be best if you acted quickly by hiring a reputable company that has dealt with all types of storm damage before. SERVPRO is the most reliable option for getting your everyday life to be normal again after you have suffered from storm damage


SERVPRO of North Fulton is a preferred restoration vendor and is fully equipped with all of the state-of-the-art restoration equipment for any size job. Before you know it, your property will be back in a "pre-disaster" state. The citizens of Alpharetta know to count on us; we offer 24/7 emergency services! Contact us today!

5 Prevention Steps To Keep Your Basement From Flooding

2/8/2021 (Permalink)

Basement flood damage in Alpharetta GA Contact the flood damage professionals today!

Basement Flooding is Common in Alpharetta, Georgia

Coming home to a flooded basement will leave an Alpharetta homeowner in a lot of stress. Basement carpets will be soaked, and the furniture will be left with water damage. If not mitigated quickly, it can cause mold growth and leave your home smelling damp and murky for weeks.  

If your basement continuously has flood damage issues, you might be wondering how you can prevent water from flooding your basement again? For those that live in places that get a lot of rain, this may be a source of considerable frustration and discomfort.

In this blog post, we will be going over common causes of basement flooding in Alpharetta and steps you can take to prevent you from being a victim of basement flooding.

The city of Alpharetta does not get nearly as much rain as other areas in the United States. According to Weather Atlas, the most rainfall occurs in February, meaning the month of February is the most common time of year for basement flooding in Alpharetta.

Rainfall is one of the leading causes of basement flooding. Heavy rainfall can cause gutters to get clogged and standing water surrounding the house. Even if you have not been a victim of basement flood damage, you need to take action when you notice standing water outside your home. The professionals at SERVPRO of North Fulton can ensure your home is equipped to handle heavy rainfall.  

You cannot prevent disasters if you don’t know the reasons behind them. When it comes to basement flooding, some of the common causes are:

  • Gaps in your window frames.
  • Cracks in the foundation.
  • Holes in the walls.
  • Heavy rainstorms 
  • Faulty or broken water tanks, pipes, & sump pumps.

5 Basement Flood Prevention Steps

1) Install flood sensors in your basement. You can always count on flood sensors to keep the basement dry. Flood sensors come with moisture detection features along with immediate alert notifications.

2) Ensure that gutter maintenance is done regularly. Gutter maintenance is one of the most actionable steps you can perform when it comes to flood prevention. A thorough gutter cleaning will include the removal of all debris, including leaves and sticks. 

3) Downspouts should be positioned so that access water is redirected at least four feet away from the foundation of your house. If the downspouts at your property are currently less than four feet, you should try adding extensions for a simple and quick way to avoid standing water from gathering around your house.

4) Ensure that water can’t get in through windows or the foundation. Make sure that the windows are properly sealed and repair any flaws or cracks that you may find.

5) Install a sump pump. Sump pumps are excellent systems for flood prevention, but only if they operate correctly. A sump pump is designed to drain water from where it (your basement) shouldn’t be and then store it in a “sump basin.” A sump pump will prevent water damage that potential flooding would have caused.

What is Flood Mitigation?

Flood Mitigation is the method of minimizing the damage and destruction of a property due to a disaster’s effects. Flood mitigation also applies to the “clean up” process that occurs following a natural disaster.

SERVPRO Flood Mitigation Steps:

  • Assessing the situation.
  • Removing water and moisture.
  • Sanitizing and removing any hazardous material.
  • Drying techniques to prevent any secondary damages.

What equipment is needed for Flood Mitigation?

The standard operation for removing flood water and getting rid of any moisture absorbed in the surfaces of a basement includes the use of air movers and dehumidifiers. It is common for the drying process to take 3-5 days. 

To properly sanitize the place, you will need the help of professionals and their advanced antimicrobial products. Our SERVPRO team will work with your insurance company to insure all products and drying procedures are approved for reimbursement. 

Demolishment equipment may be necessary because, during a basement flood, baseboards and sheetrock will absorb a small amount of water, causing them to buckle and swell. If not removed, it will end up affecting the insulation and wall framing. 

Who To Call for Basement Flooding?

SERVPRO of North Fulton is a well-known company in the restoration industry. If you want your everyday life to be normal again after you have suffered damage from a basement flood, you should call the professionals at SERVPRO. 

Our team is fully equipped with state-of-the-art equipment and the IICRC certifications to restore water damage in no time. Our goal is to have your basement restored to a pre-water damage state as quickly as possible. At SERVPRO, we understand how devastating and problematic water damage can be to your home, which is why we provide emergency services to our customers. 

Contact us today at (770) 992-2777

4 Essential Things Needed To Be Prepared For A Storm

7/13/2020 (Permalink)

Canned foods to eat during a storm Canned foods are a great source of nutrients when your power is out.

SERVPRO of North Fulton knows the occasional storm can knock out power for some time. Knowing the essentials to prepare for a storm is vital to the safety of you and your family. 

The 4 things that we are about to list are going to come in handy in a storm causes power outages in the South East.

 Here they are: 

1) Canned goods and a manual can opener

During the hurricane months, it is especially essential to go to your favorite grocery store and stock up on canned goods. During a storm disaster, you can get the right macronutrients that you need to survive out of canned fruits, canned vegetables, and canned beans. Canned items are not the healthiest, but if appropriately eaten, your body will receive the right amount of proteins, fats, and carbohydrates that you need to survive. On the plus side, canned items can last a while without spoiling. Before you rely on canned items to survive, it is also necessary to invest in a manual can-opener. Opening a can without a can-opener will be difficult. Make sure to add a manual can opener to your emergency set; it will come in handy in a time of disaster. 

2) Batteries (Different Sizes)

Having backup batteries will be essential during a storm, especially if you do not have a generator. A severe storm can knock out the power to your home for days. Having batteries will help you and your family see during the night with battery-powered flashlights. We personally also think that having a charged back up USB power bank will be essential to have on hand. With a USB power bank, you will have the ability to power up and use your phone in case of an emergency.  

3) Drinking-Water

According to the American Red Cross, they recommend that you have one gallon, per person, per day in the event of a natural disaster. Doing the math, a family of 5 will need 35 gallons of water to last the week.

4) Cash Money 

When power outages affect a whole city, you can bet that credit cards and ATMs will not be functional. We recommend that every homeowner always keeps a stash of emergency cash in their home. When a storm hits, you will be able to buy all the supplies and gas that you need using your emergency funds without panic. Also, it is nice to have cash on hand for any other reason that you may need it. 

Concluding Thoughts 

Here are the 4 essential items that you must keep in your home when a storm passes through Sandy Springs. The team at SERVPRO knows that massive storms do not often occur in our area, but it is better to be safe than sorry. If your home has recently received damage after a storm, please give us a call at (770) 992-2777. We are available 24/7, 365 days a year for all storm damage claims. When we get your initial call, we will have a certified professional onsite within four hours!


More about Sandy Springs

Commercial generators ready for when storm damage strikes

6/15/2020 (Permalink)

Storm damage caused from Atlantic hurricanes Map of Atlantic hurricane

We have a generator ready for when a severe storm knocks out the power

We have seen violent weather cause storm damage to Alpharetta and surrounding areas. When winds pick up to above 20mph, you can guarantee that the building's structure will be compromised. We have seen high wind speed knock out windows and tear off roof shingles. When shingles go missing, water can easily find its way inside easier. 

A week after a storm

We have found interesting patterns in mold damage claims after a massive storm affects metro Atlanta. Usually, a week after a heavy storm passes through, we get calls about smells of mold. Mold in an attic is typically the cause of the smell. The reason that mold has caused issues after a storm is that water has infiltrated through the roof and caused the wood beams that support a home's roof to become moldy. When water damage mixed with mold in your home attic occurs, you can guarantee that your ceiling and installation will eventually be damaged.  

5 Main Alpharetta Storm Elements 

  • Wind 
  • Rain 
  • Hail 
  • Snow 
  • Lightning  

Since hurricane season is amongst us, we want our Alpharetta residents to know that we are prepared for all weather conditions and storm damages. We know that storm damage can leave a homeowner's life upside down. At SERVPRO of North Fulton, we have actionable plans in place to handle any size disaster. 

Our Commercial Generators

It's a known thing that hurricanes and power outages go together. With the use of our commercial generators, we know we are prepared for any size hurricane. We use our commercial grade generators to operate equipment that will be placed throughout a damaged property. Dehumidifiers and air movers are the main pieces of equipment that will be powered by the generator. 

Generator Size

With power outages, we will need to consider the total power required in kilowatts to serve the drying equipment at your property. We follow the industry-standard rule of thumb and add 20 percent to the maxim power wattage that is needed to operate our equipment. We add 20 percent to ensure that we never overload our generators.

Generator Safety 

There have been deaths in the past from generators and people getting carbon monoxide poisoning. In most cases, people have been poisoned from a generator that is too close to the property. We will never run a generator too close to your home or business. We take safety precautions seriously here at SERVPRO of North Fulton when we set up a generator for our equipment. We will always keep the generator at a safe distance and make sure that the gas never runs out.

Conclusion

Whether it is a business or residence, SERVPRO will come to your property with our IICRC certified trained experts and will examine the interior and exterior of your building to make sure we are using the right amount of equipment. We want our local Alpharetta residents to know that we care for their home as if it were our own. When a homeowner or property manager contacts us shortly after a storm, we will make sure to address the problems quickly and restore to its former condition in quick timing.

 We are available 24/7 for any questions or concerns. (770) 992-2777 

What is a Flood Cut?

6/1/2020 (Permalink)

Flood cut after storm damage SERVPRO is available 24/7 for all commercial and residential restoration!

Restoration Professionals Often Use The Term "Flood Cut"

A flood cut is a technique that restores use after flooding affects your home. This technique requires a certified professional to cut out sections of drywall to inspect the surfaces behind it. A typical flood cut is cut about two feet above where the water had affected the wall. The main time that SERVPRO restores will have to perform a flood cut is after a flood occurs, or in areas that have been affected for a while. 

Three main circumstances where SERVPRO professionals will have to make a Flood cut   

  1. Black Water Floods - (Category 3)

Outdoor flooding can invade your home from overflowing streams or rivers. Category 3 water may contain sewage, chemicals, or dead animal carcasses. Because of the possible toxins in the water, it can be considered contaminated also known as black water or - (Category 3). The reason a flood cut is usually necessary when this type of flooding occurs is that your home’s drywall and insulation behind it are most likely affected by the dirty water making a cut necessary.

  1. Wet Insulation

When you can see clear drywall lines from water damage then it is most likely that the insulation behind is also affected. Once the insulation is wet, it takes a while to dry. Remember that insulation is to keep any outdoor temperature from entering the house. Insulation acts almost like a sponge, it absorbs liquid as soon as it touches it. Due to its quick absorption, it is best to remove it when it gets wet. 

  1. Mold Growth

Mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.


Your safety is always our number one priority here at SERVPRO of North Fulton. We are available 24/7 for any questions or concerns. (770) 992-2777  

How to Handle Water In Basement After Heavy Rain in Sandy Springs

5/18/2020 (Permalink)

Water damage in basement Water damage can cause serious issues in your basement

Basement water leaks are an ongoing problem in Sandy Springs, Georgia. It is said that Inspectors estimate 60% of homeowners in the country currently have or had basement water problems. Did you know that newly constructed homes can be prone to leaks? 

The saying "When it rains, it pours" comes true when it comes to water damage. Here at SERVPRO of North Fulton, we have heard it all. 

Some of the frequent calls that we receive include: 

  • Water or moisture problems 
  • Mold growth after a flooded basement
  • Customers looking to learn how to deal with nasty, smelly leaked water in the basement is one of the most frequent calls that we receive. 

We tell our customers that the best way to protect your home and prevent costly damage in the future is to have a SERVPRO technician come out to inspect your home and point out the potential problems for water damage in a home's basement.

Causes of Water Problems In The basement

  1. Flooding

The reasons that basements are the most prone to flooding is because they are the lowest part of a house. Depending on the location of your home, it may be more flood-prone. If your home is more susceptible to flooding, we suggest that you protect your property by applying flood control methods, such as installing foundation vents or a sump pump, applying coasting or sealants on the basement walls, and hiring a plumber to install check valves on your basement pipes.

  1. Water Seepage

In older homes and homes that are not appropriately built, water can seep through the cracks in your walls as well as other porous materials. Cracks in a basement foundation can happen both horizontal and vertical. The best way to check if your basement foundation has undergone any water seepage is by doing a visual test after it rains. If you see any water stains on your basement walls or floors after it rains, it is a positive indication of water seepage. 

  1. Window Well 

A poorly sealed basement window will allow heat and air to leave your basement. However, the opposite occurs when heavy rainfall occurs. The water can enter from the outside and collect in the window wells.

Two Ways That Water Damage In Basement Can Harm Your Home and Family 

  1. Mold Growth 

Mold growth takes 24 to 48 hours to invade your basement after water damage. Mold damages various surfaces like walls, floors, and furniture. Mold does not only cause rotting surfaces like wood, but it also puts your family at a higher risk of other problems. 

  1. Damaged appliances and electrical wiring

Water that seeps through cracks on the walls can damage electrical appliances in your Sandy Spring basement. Basement appliances include a washer, dryer, water heater, and possibly a furnace. If your electrical problems get wet, they can cause life-threatening accidents to anyone in your family, including your pets.

To prevent the need for water damage restoration in basement, we suggest that you repair damaged pipes and cracks in foundation walls. Doing these things will free you from high basement water damage repair costs. If water damage in your basement does occur, it's best to call restoration professionals if there's any standing water.

Give us a call to schedule an appointment if your basement has clear signs of water damage that was mentioned above at (770) 992-2777

Proper Mitigation of Flood Damage Helps Eliminate Problems in Alpharetta Real Estate

4/27/2020 (Permalink)

Any location can experience problems with bad weather, and Alpharetta residents know that the area's landscape affects our climate in both good and bad ways. When severe weather damages a home or other property, acting quickly can help to reduce related damages.

For Alpharetta homeowners, flood damage can eclipse almost any other disaster endured by a family. Not only can floods happen instantaneously, but responding must also happen just as rapidly. A delayed reaction can allow countless other problematic situations to develop. These include mold and mildew growth, secondary water damage, wood rot of structural beams, and damage to wiring, personal belongings, and electronic appliances.

Our SERVPRO professionals are faster to any size disaster, including flooding catastrophes. After receiving a call, our team leaves immediately to ensure we lose no time in starting the mitigation work that your property requires.

Floods can carry harmful and injurious items with it. We recommend that you always keep in contact with the water and any saturated materials to a minimum. To prevent injury, be mindful of electrical hazards and broken portions of trim.

Making sure that your home becomes dry swiftly means we can also begin checking for damage to areas of your home and removing those areas that require restoration. We do our best to keep this minimized to eliminate the need to match replacement materials.

The professional technicians at SERVPRO of North Fulton receive IICRC certifications in fields related to the mitigation of flood damage. Our 24-hour service line can be contacted at (770) 992-2777 whenever flooding occurs in the North Fulton County and surrounding areas

What is Foundation Water Damage & How to Protect Against it

4/20/2020 (Permalink)

Your property’s foundation is arguably the most important part of its entire structure. It’s what it sits on and gives it sturdiness and stability and keeps it from slowly sinking into the soft earth below. If you asked most people what they’re doing to protect their homes’ foundation, unfortunately, most of them would probably say they were doing nothing. The secret for the longevity of a home's foundation is keeping water as far away from it as possible. storm damage at the foundation level can lead to cracks and shifts in the foundation, which ultimately weakens it and can compromise the structural safety of your home or business. 

Here are some tips to help avoid storm damage on your foundation:

Clean Your Gutters & Use Downspouts

It might be unclear at first what gutters have to do with a building’s foundation, but it comes down to water runoff. The purpose of gutters is to transport water from the roof to the ground and away from the building. If the gutters are clogged either at the top of the roof or at the ground, it can cause water to build up and collect on the ground around the perimeter of your home or business. This can lead to trouble down the line when water seeps into the foundation and weakens it and the surrounding soil. Downspouts are also important to use in your gutter system to ensure that runoff water is actually being directed away from the base of the building. 

Place a Sump Pump in Your Basement

Groundwater is something that may always penetrate even the best water damage preventative maintenance and seep into the basement of your property. Once water collects in a basement it can be very difficult to remove and allowing it to sit and puddle will only lead to further and more severe foundation water damage. A sump pump can be installed in these below-grade areas to quickly pump out water in the event that the area floods to prevent water damage. In the event that your basement has flooded and you do not have a sump pump installed or floodwaters overwhelm your pump, our highly experienced IICRC trained professionals at SERVPRO of North Fulton are available and ready to immediately service any water damage emergency 24/7. 

Keep Soil Around Your Home from Drying Out

As important as it is to keep excess water away from the ground around your property’s foundation, it is also important to ensure that it does not get too little water either. During periods of dry time with less rain and moisture, the soil around your home can dry out and shrink in size. When a heavy rain finally does come, this can cause the soil around your foundation to quickly swell and apply pressure in areas of the foundation that can lead to extensive damage. A way to maintain this is to water the soil directly around your property during long periods of dryness to prevent the grade from shrinking too much. 

In the event your home or basement floods, it is best to contact a company of professionals to quickly respond and properly help the situation. Give us here at SERVPRO of North Fulton a call at (770) 992-2777 for any storm damage restoration emergency and we will respond right away.

What Time of Year Do Storms Mostly Occur?

3/30/2020 (Permalink)

Every year there is an average of 100,000 thunderstorms, 10% of which are categorized as severe storms. Though this is a year-round statistic, most storms take place within the spring and summer months, between the hours of noon and midnight. The reason why this time of year is beneficial for the formation of thunderstorms is due to the warming of the Earth. Starting in the spring and especially in the summer, the sun is out for longer than it is during the fall or winter. This gives sunlight time to warm the surface of the Earth, therefore heating the air surrounding the areas where this is happening. While most of us enjoy this process because it makes the temperature perfect for going outside, it creates the ideal conditions for a thunderstorm to form. Though air near the surface of the Earth becomes hotter during these months, the air higher in the sky remains below freezing throughout the entire year. Therefore, when something triggers the warmer air upwards, colliding with the freezing air, the contact of these differing temperature particles creates electric charges. In the fall and winter, the air near the surface is cooler, due to less sunlight and distance from the sun, so should the surface air collide with the distant air, there is no opposing force to cause electric charges. It makes sense why we relate thunderstorms to the summer, then. 

What does this mean for homeowners?

In the summertime is when storm damage is most likely to occur. While we have differing concerns for each season, warm weather brings storm damage opportunities. Heavy rainfall can create floods which pose a threat of water damage. Lightning strikes can cause fire damage to our homes. There’s a lot to think about during the enjoyable warm months of the year.

However storms affect your home, SERVPRO  of North Fulton covers any destruction that may come from a storm. Summer is the time of year we allow ourselves to kick back, relax, and enjoy the sunlight. Don’t let storm damage stop you from experiencing summer relaxation. Call us, your local SERVPRO, for any storm damage needs.

The Difference Between a Storm Warning and a Storm Watch

3/30/2020 (Permalink)

Population size can affect the severity of a storm by at least 2% in rainfall. This is due to a higher temperature in cities like Alpharetta, Georgia. Our phones have the useful ability to alert us of an oncoming storm, whether the storm happens tonight, tomorrow, or within the next few days. However, these alerts come with two different descriptions of the storm, a storm watch or a storm warning. Without being informed on the difference between the two, how can we know how prepared we need to be for storms headed our way? Here’s the difference. A storm warning is a less severe storm message. 

A storm warning is for a storm that:

  • will arrive soon 
  • lasts between twenty minutes and an hour
  • covers only portions of a county
  • indicates we should take cover when the message is received

A storm watch is for a storm that:

  • will arrive within a few hours
  • lasts for several hours
  • can cover across multiple states
  • indicates we should have a plan prepared for when it arrives

With this information, we can better prepare ourselves for when that message shows up on phones. The next time a storm message comes, whether a watch or a warning, save your stress about the possibility of damage until the following day. And before looking for how to handle storm damage from last night, consider hiring storm damage specialists directly from businesses like your local SERVPRO, who have the power of a commercial company with the speed and customer service of a local company. SERVPRO can take all the hassle out of the inevitable. While we cannot avoid the path of a storm, our water restoration specialists can restore your homes as though the storms never happen.

Measuring the Size of a Potential Storm at Home

2/24/2020 (Permalink)

Fulton Storm Clouds "Is it a storm warning or a storm watch? Storm watches are more severe storms, therefore, more likely to do damage".

In 2018 climate disasters cost Americans a total of $91.0 billion in damage. Some storms drift by without a single scratch on our homes. Some storms cause storm damage that causes us both stress and money. While we receive storm warnings and watches from our phones, TVs, and computers, news channels cannot assess personal damage to each individual family home. Storm and rain damage can lead to other issues, not only destroying the structure of the house but creating leaks from burst pipes, water buildup, and other internal problems. The best thing to do for the prevention of storm damage would be to monitor the integrity of our roof and pipes consistently. Of course, that isn’t always manageable with a busy schedule. No one can blame homeowners for not knowing every detail of their home, mainly when damage occurs regardless.

To tell if storm damage is potential, consider the following. Is it a storm warning or a storm watch? Storm watches are more severe storms, therefore, more likely to do damage. What other factors does a specific storm bring? Large enough sized hail can do roof damage, shatter windows, and dent cars. If storm damage does occur, leave the stress to storm damage specialists. A storm-damaged roof is a dangerous site to repair, and companies like SERVPRO of North Fulton are equipped with the necessary equipment to repair while staying safe and avoiding further damage. Once the structure of the roof has been secured again, shingles can be replaced and secured quickly. The process not only repairs previous damage but can prevent damage in the future by reinforcing the strength of a storm damaged roof.

What Can I do to Prepare for Power Outages?

11/14/2019 (Permalink)

Candlelight Candles are the go-to source of light during a power outage.

What Can I do to Prepare for Power Outages?

The potential for a power outage is a risk for all households, no matter the location. Whether as a result of a big storm, equipment failure, or even wildlife, power outages can occur seemingly out of nowhere and when we least expect it, leaving families scrambling to figure out what to do next. While a brief power outage might not cause too much of a disruption to work or routine, an outage lasting hours or even days can have a great impact on your comfort and even safety. For this reason, taking proper steps for how to prepare for power outages is crucial. From gathering power outage supplies to learning tips for cooking without electricity, and more, use the following to navigate life in your home with no electricity.

Before a Power Outage

When thinking about how to prepare for power outages, it is important to consider what can be done before an outage actually occurs. In fact, how you fare during an outage is entirely dependent on the actions you take before one actually occurs. Fortunately, there are a number of preventative steps you can take today to prepare for periods of no electricity.

Gather power outage supplies. The most important preemptive step to take is to gather your power outage supplies you’ll need if there is no electricity. Power outage supplies will include items such as flashlights, bottled water, candles, batteries, lighters, and even a hand-crank radio. Also, keep in mind that no electricity means no heat or air conditioning. Stock up on warm blankets or battery operated fans to help regulate temperature to keep you and loved ones comfortable while waiting for power to be restored.

Also crucial to your inventory of power outage supplies is food for power outages. The amount of food for power outage you store will vary, but you should plan to have at least a few day’s worth of food per person. If you have pets, make sure you have enough extra food to last a few days as well. Because cooking without electricity can be tricky, stock up on nonperishable food items that can be prepared and consumed with no electricity. Foods such as canned beans and veggies, protein bars, and granola make great options for food for power outages. Cooking without electricity is possible with a gas-powered cooking tool, however grills and other appliances should only be used if conditions are safe.

Create a family emergency plan. Power outages that strike out of nowhere can be scary, causing a lot of stress and anxiety especially for younger members of the family. For this reason, it is important to discuss as a family the steps you’ll take if there is no electricity. Make sure every member of the family know where the power outage supplies are kept, and that they can each easily reach and access the power outage supplies they need if the power fails.

Another important component of the family emergency plan for how to prepare for power outages is determining a meeting place away from home. In some cases, a lack of electricity can make the home unsafe and uninhabitable. Should this be the case, your family should have a designated alternate meeting location.

During a Power Outage

During a power outage it is most important to remember to stay calm. While it’s easy to worry in such a high stress situation, staying calm will help you think more clearly and will keep children and other family members at ease. If you’ve taken the proper steps to prepare for a period of time with no electricity, remind yourself that you are ready and equipped to make it through a power outage. There are  few actions to take directly following the start of a power outage. These include:

Unplugging electronics from outlets. Following a power outage, it’s possible that power surges might occur. If you have appliances or other electronics plugged into outlets, they would be at risk for damage or even ruin in the event of a power surge.

Safety first. Stressful situations often lead us to consider potentially risky decisions, but remember that safety is always the first priority. Do not use camp stoves, gas stoves, or outdoor grills to heat the interior of your home, as you could easily start a life-threatening fire or leak carbon monoxide into the house. Further, if using candles or lighter to see, make sure they are never left unattended or near flammable items like curtains or blankets. When there is no electricity, making sure you and your family are safe can help you get through a power outage without causing further damage.

Ask for help. In most cases when a power outage occurs, the homes around you are experiencing the same event. If you don’t have the proper supplies to make it through the outage safely, don’t be afraid to reach out for help from neighbors. Those around you will likely be willing to offer what they can, and you can do the same in exchange.  

After a Power Outage

Once you’ve made it through a power outage, you can start to reconnect appliances and electronics you have unplugged. Check that they are still functioning properly and have not been damaged by a power surge. Following the outage, you’ll also want to check the status of food items in the refrigerator. Loss of power for an extended period of time likely means certain items have spoiled and will need to be thrown away.

Managing Power Outages with SERVPRO

Following a power outage, you may experience damage in need of professional cleanup, repair, and restoration. The experts at SERVPRO of North Fulton are here to help, offering a wide variety of unmatched services you won’t get with smaller firms. A nationally recognized brand, SERVPRO of North Fulton services homes of all types and sizes, helping families restore their houses to like-new conditions following damage. Contact us today to discuss your specific needs, and determine an affordable, satisfaction-guaranteed plan of action you can only get with SERVPRO of North Fulton.

What Black and Gray Water Mean for Your Sandy Springs Home After Flood Damage

2/21/2018 (Permalink)

Floodwater that makes its way into your home can be categorized into two types, black and gray.

SERVPRO Keeps Your Safety Their Number One Priority after Flood Damage

When flood damage in Sandy Springs originates from a storm, we usually classify the waters as either gray or black and handle them with safety protocols based on that classification. Whichever category the standing water in your home falls into does not depend solely on the color or visual appearance of the water, but also on the contents of it and any debris contained within. Here is a brief overview of what goes into each classification, and what each one can mean for your home.

Black Water

Black water is the most severe category of floodwater and is what we deal with most often for cases of flood damage in Sandy Springs that result from a storm. Black water is any water heavily contaminated with dirt, debris, microorganisms, chemicals, and many more hazardous substances. Most of the time, this type of water should be easy to identify with a dark brown or black color and murky appearance, but heavily contaminated water can sometimes appear gray or even somewhat clear in certain lighting conditions. Wait for a SERVPRO professional to evaluate the situation before you conclude what type of water is in your home. If you do find standing black water anywhere in the building, avoid the room or area in question until one of our technicians can provide you with safety advice. This type of water can be highly dangerous, so be very cautious around it.

Gray Water

Less commonly, SERVPRO technicians may identify floodwaters in your home as gray water, which is a category of water that still contains contaminants but is not as immediately dangerous or severe as black water. However, gray water can still harbor dangerous microorganisms and rapidly develop into black water as these organisms grow and multiply. Be very cautious around all standing water on your property, and avoid entering pools of water without the express permission of our personnel.

SERVPRO of North Fulton County provides expert flood damage mitigation and restoration services after every major disaster. Call us for 24/7 service at (770) 992-2777.

For more information regarding Sandy Springs, click here.

Rising Creeks and Swollen Rivers Bring Flood Damage to the Homes of Sandy Springs

1/19/2018 (Permalink)

Stormy Flooding in Sandy Springs? Call SERVPRO for Help

When Unwanted Water Damages Your Sandy Spring Property, SERVPRO Offers a Crucial First Response

Sandy Springs homeowners might find their neighborhoods taking on the water this spring when nearby waterways rise too quickly. These can bring about the flooding of not only yards and streets but also homes when debris clogs multiple drains at the street's curb.

When drains become clogged up, water must go somewhere, and too often, the water ends up causing flood damage to homes in Sandy Springs. Reacting swiftly to this type of emergency can mean the difference between a little damage and much more extensive problems that becomes increasingly more expensive to mitigate and restore.

SERVPRO technicians, We're Faster To Any Size Disaster, so calling us for even slight flooding can protect your property from on-going water damage, microbial infestations, and other situations that you most likely wish to avoid. Many materials can remain and do not require removal for restoration to proceed. Our employees use cleansers and antimicrobial agents to remove grime and organic matter from surfaces.

Removing carpets from flooded homes helps to reduce the amount of moisture that can affect the home's interior. Flooding increases the amount of humidity held in the air, which can then condense on, and damage, other surfaces within your dwelling, including personal belongings. This occurs at every level of the home, including second stories and attics.

We continually work at drying a flooded home with air movers, desiccant machines, heated mats, and air movers. This can take several days or more, depending on how saturated a house became during the flooding event. Our technicians regularly check the moisture levels to keep the rate of evaporation steady and at an appropriate speed. Drying too quickly can also pose problems because shrinkage rates on one side of material must match the other side to avoid cracking of materials and other problems.

SERVPRO of North Fulton County's specialists and technicians understand the particular requirements of flooded homes. Flood damage continues to spread within a home until professional mitigation commences. Calling us at (770) 992-2777 puts you in contact 24/7 with us.

Things to do in Sandy Springs click here.

Flood Damage Restoration Services After a Storm in Alpharetta

11/25/2017 (Permalink)

SERVPRO responds quickly after flood damage to prevent additional damage and to restore your home "Like it never even happened."

Contact SERVPRO Immediately to Minimize the Damages from a Flood Waters in Your Home

When a storm breaks out in Alpharetta, you cannot afford to lose time. You need to act fast to counter the floods that normally come as a result of heavy rains. Often, the flood waters are able to find their way into the house, where they spread and cause significant water damage to the property therein.

If your home has sustained flood damage, you need to hire a company with competent, IICRC-certified technicians to quickly remedy the situation. With record flood damage response times in Alpharetta, the professionals at SERVPRO can arrive promptly to prevent additional damage to the structure and restore your home to preloss conditions as soon as possible.

The most obvious sign of possible flood damage is the presence of a pool of water in the house. However, the extent of the damage may go much deeper. During a flood, the structure absorbs water that causes it to weaken and, eventually, break down. Water damage can also accelerate mold growth, leading to possible health effects and poor air quality.

On certain occasions, SERVPRO technicians can use powerful truck-mounted equipment to reverse flood damage on your carpet. Hot water extraction is particularly useful, as it does not use harsh chemicals or abrasive brushes. The process involves carefully controlling the pH, temperatures, and pressures of the surfactant cleaning agent. In the end, it leaves the carpet soft and bright and restores its original texture. The idea is to remove most of the moisture and ensure that the carpets dry faster and stay cleaner for longer.

The SERVPRO cleanup crew can also inspect your upholstery and choose the most effective cleaning process. We may set the furniture on stands when it is necessary to protect your environment and then treat it with the same cleaning solution we used on your carpets. As well as removing water damage, the general extraction process eliminates dust, spills, spots, oils, bacteria, and numerous other pollutants from your fabrics.

Natural flooding is stressful and can come with a host of dangerous pollutants. If it comes knocking, you need to get your family to safety and then contact SERVPRO of North Fulton County immediately to mitigate the flood damage. For any emergency, you can reach us anytime at (770) 992-2777.  

Click here for more information regarding Alpharetta, Georgia.

Seasonal Severe Weather Causes Flooding in Alpharetta

10/25/2017 (Permalink)

If flooding, after or during a storm, affects your property, contact SERVPRO right after for a quick response and drying plus remediation services.

Team SERVPRO Arrives Ready and Equipped to Tackle Flood Damage in Your Home

Residents of Alpharetta pay close attention during hurricane season, tracking the path of the storms making landfall off the Gulf and/or moving through Florida. The storms may decrease in ferocity, but if they pass over our area, heavy rains and strong winds are anticipated. Flood damage is common, and we are ready to assist if water fills any areas of your home.
 
Multiple inches of rain falling over just the span of a few hours spells flood damage in Alpharetta to your home. The lowest levels of your dwelling and any foundation or crawl space are at risk, and the quantity of water requires professional help to remove. We have tracked the storm as well, and have the crews assembled and equipment inventoried to come to the aid of our community.
 
Fast action by SERVPRO minimizes the long-term effects of flooding. Contact us as soon as you note water is climbing inside or swamping your foundation or crawl space. Standing water is extreme in its destructive power, and the sooner we arrive to assess and plan, the more quickly we remove the water and move on the structural drying and restoration.
 
Expect your SERVPRO team to arrive fully equipped to begin water removal. Often power outages accompany flooding events because of high winds and lightning. We power our industrial strength submersible pumps and high-efficiency water extractors from vehicle loaded sources. No waiting means less time for the water and any hazardous substances or items it contains to accelerate damage to your home. Water removed we dispose of off-site, necessary as flood water is considered contaminated, often filled with sewer backup, chemical runoff from neighboring lawns and pavement, and overflow from nearby waterways.
 
Trained technicians then measure and monitor moisture in structure and contents. SERVPRO uses advanced technology to locate hidden and trapped water inside walls and in recesses of your foundation or crawl space. Once we note this obscured moisture, we work to release and remove it. Sections of walls may be cut out to permit extractors to suction the water out, or holes may be drilled into mortar joints for the water to evacuate.
 
We position air movers and dehumidifiers to reduce the remaining moisture rapidly as well as sanitizing surfaces to inhibit microbial activity. Any furnishings or stored items are moved to a dry area for experienced restorers to review. Many saturated items, including documents, pictures, and heirlooms, gain new life using unique resources SERVPRO offers. Lyophilization, also known as freeze-drying, and similar advances in the drying industry are familiar to our well-trained work crews and project managers. Do not assume precious items are ruined. Ask to explore the opportunities modern restoration science can offer.
 
A flood event is frightening and overwhelming, but SERVPRO of North Fulton County restores both your home and peace of mind. Call us for a flood damage evaluation at (770) 992-2777.

For more information regarding Alpharetta, click here

Your Answer to Flood Damage in Your Sandy Springs Area Home

9/8/2017 (Permalink)

SERVPRO can mitigate damage from a storm and help you take steps to prevent damage from future storms.

Restoration and Prevention of Flood Damage

Storms can push a bunch of potential problems your way that makes owning a home in Sandy Springs painful on your pocket book. However, with changes in how we respond to emergency situations as a society, it is easier to get the help you deserve. 

Calling and scheduling multiple contractors to receive quality repairs after flood damage occurs in your Sandy Springs home is a thing of the past. There are qualified professionals all under one roof that can provide you with the services you need to recover quickly after a flood. Our services help limit any losses you might experience, and give you access to professionals who respond to emergency situations with a sense of purpose. 

By contacting your local SERVPRO, you gain access to highly trained, IICRC-certified professionals who can help you understand what to do during emergency situations. We do far more than offer you unique solutions to problems that exist on your property. Our technicians can help you make the most of any unfortunate situation and teach you how to avoid future problems that might occur. Whether you have flood damage caused by a broken window, fallen tree, or heavy winds, we produce quality results you can trust. 

If you happen to have roof damage that causes flooding in your basement, your SERVPRO technicians understand how to locate the problem and perform any necessary repairs to get the job done right. We can correct grading in your yard to improve runoff performance, install additional drainage, backflow valves, and submersible pumps to keep water away from your home. 

SERVPRO technicians also perform crawl space encapsulation services that help improve your home’s living environment and provide you with many solutions against corrosion, rot, and even mold. We maintain your property as if it were our own, offering quality cleanup and restoration services to everyone in our surrounding community. 

Contact SERVPRO of North Fulton County, we understand and care about your situation. There is no reason for you to go it alone, our team is ready to help restore your home, today. (770) 992-2777

To learn more about Sandy Springs, visit http://www.sandyspringsga.gov/.

Family Reunion and a Flood Damage In Roswell

7/18/2017 (Permalink)

Roswell Flooding from Storms or Tubs Means Water Damage and Cleanup--Call SERVPRO

Roswell Homes Suffer from Unwanted Water Displacements

Summertime is family time, young and old spending time together at the grandparents. Everyone is distracted, catching up, cooking, planning tomorrow’s events, and the youngsters take full advantage. When the unsupervised children’s escapades result in water flowing where it should not, SERVPRO is faster to solve that disaster, getting the family reunion back on track.
 
Grandma and grandpa finally remodeled their bathroom, adding a hot tub spa. A group of cousins decided to fill it up and take a swim, causing flood damage to the extended family’s Roswell home base over the holiday weekend. Fortunately, we have lots of experience restoring master bed and bathrooms after this type of adventure. Just when you need fast and sure help, we are there with the equipment, the technicians, and a plan.
 
Powerful water extractors, in the hands of trained SERVPRO crew members, pull moisture out of vast expanses of carpeting. We take care not to stretch the carpet nor separate the fibers from the backing, a possibility when inexperienced individuals wield the wet vacuum. Typically the padding is harder to dry and inexpensive to replace, so we remove it and prop up the carpeting. Air movers positioned to best advantage, direct flows above and below the carpeting. Dehumidifiers assist in reducing the moisture.
 
The restoration team evaluates the water flow within and out of the bathroom. Tile floors are not reliably watertight, so we look for leaking onto the subfloor and along joints that send water to lower levels of the house. Walls and ceilings below the bath receive a close inspection, seeking areas where water possibly migrated.
 
Any indication that the flood damage moved beyond the master suite is added to the comprehensive SERVPRO recovery plan. Water damage, wherever it migrated, must be remediated within 48 hours, or less, to avoid secondary harm to structure and contents. Flood water from a bathtub classifies as gray, or somewhat contaminated. Soap and skin cells mixed into the typical spa bath water provide the moisture and nourishment mold spores need to grow. We train our technicians to recognize this and manage the cleanup, disposal, and final sanitation accordingly.
 
SERVPRO of North Fulton County gets the family festivities focused back on fun and fellowship after remediating your flood damage. Call (770) 992-2777 to schedule an inspection by an experienced project manager to start the process of flood damage restoration.

Here is Roswell.

Flood Damage Services Available For Your Roswell Area Home

2/27/2017 (Permalink)

Our SERVPRO cleaning and sanitation technicians put the finishing touches on many of your contents affected by the flood damage event.

Is your Rosewell Home Needing Flood Damage Sercies? 


Being ankle-deep in water after a pipe bursts in your kitchen can be an overwhelming, emotional experience, even if you have been through it before. Are you prepared to handle these kinds of damages in your home?

We have a quality solution to the flood damage affecting your Roswell area home. Our technicians have several years of training and the experience necessary to put the latest in technology and equipment to use for you.

SERVPRO technicians have dealt a few severe flood damage incidents over the years, each case requiring a specific response. Our detail oriented staff asks a series of questions about your situation during your initial call, helping us determine the proper amount of equipment, and personnel to assign to perform your repairs.

That way SERVPRO technicians have a general idea of the type of situation we are dealing with before arriving on site. After arriving at your home, we perform a full inspection of the affected area and make service recommendations tailored to fit your situation. Getting started immediately means that we can prevent additional damages or mold growth from forming saving a variety of personal belongings and household contents along the way.

SERVPRO drying technicians specialize in water removal from hard to access areas like under your kitchen cabinetry, inside of wall cavities, and other areas where moisture tends to hide. We use moisture detectors to determine how far the water has advanced and moisture meters to monitor the effectiveness of the services we provide. Dehumidifiers make controlling the relative humidity of your home easier, while air moving equipment helps us maintain a quick, efficient drying process in a variety of spaces.

Our cleaning and sanitation technicians put the finishing touches on many of your contents affected by the event; using EPA-registered chemicals to deliver quality results. Sanitizers help reduce the population of microorganisms, while disinfectants and sterilizer chemicals destroy all organisms, prevent their growth and their spores. You should consider giving our professional restoration technicians the opportunity to inspect each item thoroughly before disposing of any of the contents of your home. We may surprise you.

Our technicians finalize your restoration process by performing any necessary repairs, including drywall and carpet replacement, returning your home to a quality pre-flood damage condition that you and your family can enjoy.


Locally Owned Company with National Resources


Give SERVPRO of North Fulton County a call today for a quality scientific approach to restoring your property after a flood damage incident strikes. (770) 992-2777

Flood Damage Remediation in Mountain Park

12/28/2016 (Permalink)

Flood damage can occur quickly after a storm. Call SERVPRO to remediate the damage!

SERVPRO will First Determine the Source of the Flooding and then Start the Remediation Process Accordingly

When flooding in your home occurs for any reason, you will need a professional water damage restoration company such as SERVPRO to help you clean up. Water mitigation takes several different steps to stop any more damage from happening after a flood. Natural disasters or failures in plumbing can create water damage, most of which is beyond your control. However, time is of the essence in these situations in mitigating the negative effects that flooding can have on your home.

A lot of overflows and flood damage are caused first by fresh water, which comes directly from the faucet in Mountain Park and is not harmful, or gray water, which is contaminated water from appliances. Flood water and sewage water is thought of as black water and is very dangerous because of the very real possibility for the transport of deadly chemicals. If gray and white water is not cleaned up and aired out within forty-eight hours, mold will begin to grow and human contamination is likely. Therefore, it is very important to call us at SERVPRO right away when you see the water has settled into your ceilings, floors or walls. Some water mitigation techniques that should be performed include:  

  • Water extraction
  • Restoration of water damage
  • Inspection for mold, remediation, and removal
  • Carpet cleaning
  • Upholstery cleaning
  • Drying of your home, including flooring and contents
  • Ventilation and dehumidification
  • Stain and odor removal
  • Antimicrobial treatment

At SERVPRO, we make ourselves available 24/7, as we understand how important water mitigation is within the first forty-eight hours. As water damage restoration experts, we should be the first ones out to your home. This allows us to find any signs of mold and contamination and to stop them from developing any further and creating additional damage that will be even more costly for you.

We will minimize the damage by taking objects of value out of the home and cleaning the area for total removal of excess water. Our water removal equipment is top of the line, and we always staff enough crew so the damages are handled efficiently. Once water extraction is done, we dry and sanitize the area so your home is left smelling fresh and clean. We lastly renovate the space so the investment in your property value remains sound.

Flood damage is never anything to take lightly, so that is why our staff at SERVPRO of North Fulton County is standing by to help you whenever you need it. Just give us a call by dialing (770) 992-2777 as soon as possible after your home suffers from flood damage of any kind and we will come and fix the problem for you.

Flood Damage in Alpharetta can Ruin Your Home and Endanger Your Health

11/17/2016 (Permalink)

Storm damage can be devastating. Call SERVPRO to remediate.

SERVPRO Technicians Can Quickly Assess your Property After a Flood

Floods cause a great deal of damage and can come from many sources. The worst floods come from external sources, although it is possible that clean water from burst water lines can become contaminated inside our home, making them almost as bad as floods originating outside your home. Contaminants make things especially hazardous to your health, but here are other dangers that can lurk inside your home after a flood has receded.


In Alpharetta, flood damage can include silt and soils left behind in your appliances. These can retain moisture, creating not only breeding grounds for microorganisms, but also moist environments that cause rust and other corrosive actions. These can ruin your electric appliances over time, even if they seemed fine at first. Hot water heaters are especially dangerous because silt can shift, blocking pilot lights and creating gas leaks in the process. The same is true of gas dryers and ovens.


These appliances should be examined by someone qualified to make repairs on them. While we at SERVPRO are excellent at cleaning such items, we want to make sure that they are in perfect working order and recommend that these always also be examined by a certified technician after we have cleaned them. Most service technicians will not clean appliances to the degree required after a flood, but we can.


Other cleaning aspects can help you preserve your wood floors. After a flood, you are not simply battling moisture. You are also working to remove sediments that can actually act like sandpaper in your home. Some of this sediment is so fine, it can become airborne and when breathed in, it can irritate your nasal passages and throat. Air scrubbers can help remove these particles, just like they do mold spores. As we dry your home with our heaters and air movers, we can also place our air scrubbers in the most effective locations to catch much of the silt, and other particles, floating in the air. This makes it much cleaner in the long run for you and your family.

When you find yourself coping with flood damage, give us, SERVPRO of North Fulton County a call at (770) 992-2777. Day or night, we are here to help you fight emergency situations like this.

Factors Affect Drying After Storm Damage

9/20/2016 (Permalink)

SERVPRO Has the Equipment to Dry Your Sandy Springs Flood Damaged Property

To Mitigate Storm Effects, SERVPRO Suggest Immediate Water Extraction

Following flooding as a result of storm damage, many objects and parts of your home will be soaked to differing degrees. Some areas may be very lightly touched by moisture, and will, as a result, dry out quickly. Others, however, may be inundated and soaked through by flood waters, including porous materials such as carpeting and fabrics. Aside from the sheer volume of water, some other factors will also significantly affect the rate at which your home dries out.
 
Water Extraction
The most important part of the drying process for storm damage in Sandy Springs is bulk water removal. Our drying technology, while thorough and adaptable, is by nature capable of the removal of far less water than a traditional pumping system. For example, our truck-mounted water extractors can move up to 36,000 gallons per day, but our drying systems are often limited to around 30 gallons daily under optimal conditions. We prioritize getting service crews on-scene within hours of an initial call, so to be sure to keep drying times as low as possible.
 
Air Movement
We use high-powered air movers to create strong currents of air in a drying room. These capture water droplets and vapor from all surfaces, and are then coupled with thermal or chemical dehumidifiers to take the water back out of the air and into a holding tank or piped directly to the exterior of the structure.
 
Temperature
Temperature profoundly affects the rate at which water evaporates, and thus the drying rate of your home. An ideal drying temperature is typically anywhere from 70-90 degrees Fahrenheit, as at any lower, our air movers will not be able to pick up much moisture. Any higher, and the air becomes too humid for optimal results.
 
Relative Humidity--RH
Finally, the most important factor is relative humidity. Many of our tools and even the factors described above are related to and designed to accommodate moisture. One device we use to measure this important component of drying is a thermal hygrometer. Humidity must be kept at a relatively ordinary level, so as to encourage fast evaporation and removal but also to avoid further damage to the room.
 
SERVPRO of North Fulton County carries advanced equipment and specialized techniques to help dry out your home as fast as possible following a storm. If your home has experienced storm damage, call us ASAP at (770) 992-2777.

How to Clean Up After a Sandy Springs Flood

6/18/2015 (Permalink)

Cleaning up after a Sandy Springs flood must begin as soon as possible.

How to Clean Up After a Flood

Cleaning up after a Sandy Springs flood must begin as soon as possible. Here are the steps you should take.


First, contact SERVPRO to get rid of standing water and dry out floors, walls and household items as fast as possible to prevent mold and mildew and prevent additional damage. Their clean-up professionals will pump out the water, dry out the affected areas and their contents and find hidden spaces where mold and mildew could grow undetected. Make sure you get a complete assessment of all the damage, from the sub-flooring to the furniture.


Many homeowners and business owners treat this as a do-it-yourself project to save money. However, their lack of knowledge and experience in this field often results in additional damage.


SERVPRO is IICRC certified, its professionals possess the equipment, skills and knowledge to efficiently and effectively solve this daunting problem. They will evaluate the situation and promptly begin cleaning up your property and possessions.
Drying out your property and possession is critical but only a certified professional can determine whether disinfection or other steps are required based upon the water source and nature of the damage.


The Institute of Inspection Cleaning and Restoration Certification has established the S500 standards, which classify the water involved in a Sandy Springs flood and the water damage that occurs.

The three categories of water are

1.)sanitary sources such as undamaged water lines, bottled water or a clean toilet tank;

2.)some contamination that could result in illness, such as from a toilet (with only urine), washing machine or dishwasher and;

3.)extremely unsanitary that could produce serious health problems or death. The first two categories can become extremely unsanitary if not dealt with promptly or if they are exposed to increasing temperatures or further contamination.


The four categories of water damage are:

1.) a low volume of evaporation and absorbed moisture, usually only impacting some of the property and not affecting the floor or surrounding objects

2.) a larger water volume that can include an entire room with walls damaged up to two feet high

3.) the greatest amount of water with the entire area soaked and walls damaged above the two-foot mark (water often is found in carpeting, walls, insulation and sub-flooring)

4.) involves non-porous surfaces and can include large moisture pockets.


Only certified professionals with the right moisture detection equipment can search for structural damage. If this isn't done properly, there could be future problems. Professionals know to shut off the electricity and other utilities and protect themselves against pathogens and animals in the Sandy Springs flood waters. They also can work with your insurance company during the claims process.


Technicians certified by the Institute of Inspection Cleaning and Restoration Certification, such as those from SERVPRO, are trained to identify the causes and locations of moisture, assess current and future mold growth and control damage while also preventing additional contamination. They also have the materials and tools to return your property to its prior, undamaged condition.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.