Recent Storm Damage Posts

What Black and Gray Water Mean for Your Sandy Springs Home After Flood Damage

2/21/2018 (Permalink)

Storm Damage What Black and Gray Water Mean for Your Sandy Springs Home After Flood Damage Floodwater that makes its way into your home can be categorized into two types, black and gray.

SERVPRO Keeps Your Safety Their Number One Priority after Flood Damage

When flood damage in Sandy Springs originates from a storm, we usually classify the waters as either gray or black and handle them with safety protocols based on that classification. Whichever category the standing water in your home falls into does not depend solely on the color or visual appearance of the water, but also on the contents of it and any debris contained within. Here is a brief overview of what goes into each classification, and what each one can mean for your home.

Black Water

Black water is the most severe category of floodwater and is what we deal with most often for cases of flood damage in Sandy Springs that result from a storm. Black water is any water heavily contaminated with dirt, debris, microorganisms, chemicals, and many more hazardous substances. Most of the time, this type of water should be easy to identify with a dark brown or black color and murky appearance, but heavily contaminated water can sometimes appear gray or even somewhat clear in certain lighting conditions. Wait for a SERVPRO professional to evaluate the situation before you conclude what type of water is in your home. If you do find standing black water anywhere in the building, avoid the room or area in question until one of our technicians can provide you with safety advice. This type of water can be highly dangerous, so be very cautious around it.

Gray Water

Less commonly, SERVPRO technicians may identify floodwaters in your home as gray water, which is a category of water that still contains contaminants but is not as immediately dangerous or severe as black water. However, gray water can still harbor dangerous microorganisms and rapidly develop into black water as these organisms grow and multiply. Be very cautious around all standing water on your property, and avoid entering pools of water without the express permission of our personnel.

SERVPRO of North Fulton County provides expert flood damage mitigation and restoration services after every major disaster. Call us for 24/7 service at (770) 992-2777.

For more information regarding Sandy Springs, click here.

Rising Creeks and Swollen Rivers Bring Flood Damage to the Homes of Sandy Springs

1/19/2018 (Permalink)

Storm Damage Rising Creeks and Swollen Rivers Bring Flood Damage to the Homes of Sandy Springs Stormy Flooding in Sandy Springs? Call SERVPRO for Help

When Unwanted Water Damages Your Sandy Spring Property, SERVPRO Offers a Crucial First Response

Sandy Springs homeowners might find their neighborhoods taking on the water this spring when nearby waterways rise too quickly. These can bring about the flooding of not only yards and streets but also homes when debris clogs multiple drains at the street's curb.

When drains become clogged up, water must go somewhere, and too often, the water ends up causing flood damage to homes in Sandy Springs. Reacting swiftly to this type of emergency can mean the difference between a little damage and much more extensive problems that becomes increasingly more expensive to mitigate and restore.

SERVPRO technicians, We're Faster To Any Size Disaster, so calling us for even slight flooding can protect your property from on-going water damage, microbial infestations, and other situations that you most likely wish to avoid. Many materials can remain and do not require removal for restoration to proceed. Our employees use cleansers and antimicrobial agents to remove grime and organic matter from surfaces.

Removing carpets from flooded homes helps to reduce the amount of moisture that can affect the home's interior. Flooding increases the amount of humidity held in the air, which can then condense on, and damage, other surfaces within your dwelling, including personal belongings. This occurs at every level of the home, including second stories and attics.

We continually work at drying a flooded home with air movers, desiccant machines, heated mats, and air movers. This can take several days or more, depending on how saturated a house became during the flooding event. Our technicians regularly check the moisture levels to keep the rate of evaporation steady and at an appropriate speed. Drying too quickly can also pose problems because shrinkage rates on one side of material must match the other side to avoid cracking of materials and other problems.

SERVPRO of North Fulton County's specialists and technicians understand the particular requirements of flooded homes. Flood damage continues to spread within a home until professional mitigation commences. Calling us at (770) 992-2777 puts you in contact 24/7 with us.

Things to do in Sandy Springs click here.

Flood Damage Restoration Services After a Storm in Alpharetta

11/25/2017 (Permalink)

Storm Damage Flood Damage Restoration Services After a Storm in Alpharetta SERVPRO responds quickly after flood damage to prevent additional damage and to restore your home "Like it never even happened."

Contact SERVPRO Immediately to Minimize the Damages from a Flood Waters in Your Home

When a storm breaks out in Alpharetta, you cannot afford to lose time. You need to act fast to counter the floods that normally come as a result of heavy rains. Often, the flood waters are able to find their way into the house, where they spread and cause significant water damage to the property therein.

If your home has sustained flood damage, you need to hire a company with competent, IICRC-certified technicians to quickly remedy the situation. With record flood damage response times in Alpharetta, the professionals at SERVPRO can arrive promptly to prevent additional damage to the structure and restore your home to preloss conditions as soon as possible.

The most obvious sign of possible flood damage is the presence of a pool of water in the house. However, the extent of the damage may go much deeper. During a flood, the structure absorbs water that causes it to weaken and, eventually, break down. Water damage can also accelerate mold growth, leading to possible health effects and poor air quality.

On certain occasions, SERVPRO technicians can use powerful truck-mounted equipment to reverse flood damage on your carpet. Hot water extraction is particularly useful, as it does not use harsh chemicals or abrasive brushes. The process involves carefully controlling the pH, temperatures, and pressures of the surfactant cleaning agent. In the end, it leaves the carpet soft and bright and restores its original texture. The idea is to remove most of the moisture and ensure that the carpets dry faster and stay cleaner for longer.

The SERVPRO cleanup crew can also inspect your upholstery and choose the most effective cleaning process. We may set the furniture on stands when it is necessary to protect your environment and then treat it with the same cleaning solution we used on your carpets. As well as removing water damage, the general extraction process eliminates dust, spills, spots, oils, bacteria, and numerous other pollutants from your fabrics.

Natural flooding is stressful and can come with a host of dangerous pollutants. If it comes knocking, you need to get your family to safety and then contact SERVPRO of North Fulton County immediately to mitigate the flood damage. For any emergency, you can reach us anytime at (770) 992-2777.  

Click here for more information regarding Alpharetta, Georgia.

Seasonal Severe Weather Causes Flooding in Alpharetta

10/25/2017 (Permalink)

Storm Damage Seasonal Severe Weather Causes Flooding in Alpharetta If flooding, after or during a storm, affects your property, contact SERVPRO right after for a quick response and drying plus remediation services.

Team SERVPRO Arrives Ready and Equipped to Tackle Flood Damage in Your Home

Residents of Alpharetta pay close attention during hurricane season, tracking the path of the storms making landfall off the Gulf and/or moving through Florida. The storms may decrease in ferocity, but if they pass over our area, heavy rains and strong winds are anticipated. Flood damage is common, and we are ready to assist if water fills any areas of your home.
 
Multiple inches of rain falling over just the span of a few hours spells flood damage in Alpharetta to your home. The lowest levels of your dwelling and any foundation or crawl space are at risk, and the quantity of water requires professional help to remove. We have tracked the storm as well, and have the crews assembled and equipment inventoried to come to the aid of our community.
 
Fast action by SERVPRO minimizes the long-term effects of flooding. Contact us as soon as you note water is climbing inside or swamping your foundation or crawl space. Standing water is extreme in its destructive power, and the sooner we arrive to assess and plan, the more quickly we remove the water and move on the structural drying and restoration.
 
Expect your SERVPRO team to arrive fully equipped to begin water removal. Often power outages accompany flooding events because of high winds and lightning. We power our industrial strength submersible pumps and high-efficiency water extractors from vehicle loaded sources. No waiting means less time for the water and any hazardous substances or items it contains to accelerate damage to your home. Water removed we dispose of off-site, necessary as flood water is considered contaminated, often filled with sewer backup, chemical runoff from neighboring lawns and pavement, and overflow from nearby waterways.
 
Trained technicians then measure and monitor moisture in structure and contents. SERVPRO uses advanced technology to locate hidden and trapped water inside walls and in recesses of your foundation or crawl space. Once we note this obscured moisture, we work to release and remove it. Sections of walls may be cut out to permit extractors to suction the water out, or holes may be drilled into mortar joints for the water to evacuate.
 
We position air movers and dehumidifiers to reduce the remaining moisture rapidly as well as sanitizing surfaces to inhibit microbial activity. Any furnishings or stored items are moved to a dry area for experienced restorers to review. Many saturated items, including documents, pictures, and heirlooms, gain new life using unique resources SERVPRO offers. Lyophilization, also known as freeze-drying, and similar advances in the drying industry are familiar to our well-trained work crews and project managers. Do not assume precious items are ruined. Ask to explore the opportunities modern restoration science can offer.
 
A flood event is frightening and overwhelming, but SERVPRO of North Fulton County restores both your home and peace of mind. Call us for a flood damage evaluation at (770) 992-2777.

For more information regarding Alpharetta, click here

Your Answer to Flood Damage in Your Sandy Springs Area Home

9/8/2017 (Permalink)

Storm Damage Your Answer to Flood Damage in Your Sandy Springs Area Home SERVPRO can mitigate damage from a storm and help you take steps to prevent damage from future storms.

Restoration and Prevention of Flood Damage

Storms can push a bunch of potential problems your way that makes owning a home in Sandy Springs painful on your pocket book. However, with changes in how we respond to emergency situations as a society, it is easier to get the help you deserve. 

Calling and scheduling multiple contractors to receive quality repairs after flood damage occurs in your Sandy Springs home is a thing of the past. There are qualified professionals all under one roof that can provide you with the services you need to recover quickly after a flood. Our services help limit any losses you might experience, and give you access to professionals who respond to emergency situations with a sense of purpose. 

By contacting your local SERVPRO, you gain access to highly trained, IICRC-certified professionals who can help you understand what to do during emergency situations. We do far more than offer you unique solutions to problems that exist on your property. Our technicians can help you make the most of any unfortunate situation and teach you how to avoid future problems that might occur. Whether you have flood damage caused by a broken window, fallen tree, or heavy winds, we produce quality results you can trust. 

If you happen to have roof damage that causes flooding in your basement, your SERVPRO technicians understand how to locate the problem and perform any necessary repairs to get the job done right. We can correct grading in your yard to improve runoff performance, install additional drainage, backflow valves, and submersible pumps to keep water away from your home. 

SERVPRO technicians also perform crawl space encapsulation services that help improve your home’s living environment and provide you with many solutions against corrosion, rot, and even mold. We maintain your property as if it were our own, offering quality cleanup and restoration services to everyone in our surrounding community. 

Contact SERVPRO of North Fulton County, we understand and care about your situation. There is no reason for you to go it alone, our team is ready to help restore your home, today. (770) 992-2777

To learn more about Sandy Springs, visit http://www.sandyspringsga.gov/.

Family Reunion and a Flood Damage In Roswell

7/18/2017 (Permalink)

Storm Damage Family Reunion and a Flood Damage In Roswell Roswell Flooding from Storms or Tubs Means Water Damage and Cleanup--Call SERVPRO

Roswell Homes Suffer from Unwanted Water Displacements

Summertime is family time, young and old spending time together at the grandparents. Everyone is distracted, catching up, cooking, planning tomorrow’s events, and the youngsters take full advantage. When the unsupervised children’s escapades result in water flowing where it should not, SERVPRO is faster to solve that disaster, getting the family reunion back on track.
 
Grandma and grandpa finally remodeled their bathroom, adding a hot tub spa. A group of cousins decided to fill it up and take a swim, causing flood damage to the extended family’s Roswell home base over the holiday weekend. Fortunately, we have lots of experience restoring master bed and bathrooms after this type of adventure. Just when you need fast and sure help, we are there with the equipment, the technicians, and a plan.
 
Powerful water extractors, in the hands of trained SERVPRO crew members, pull moisture out of vast expanses of carpeting. We take care not to stretch the carpet nor separate the fibers from the backing, a possibility when inexperienced individuals wield the wet vacuum. Typically the padding is harder to dry and inexpensive to replace, so we remove it and prop up the carpeting. Air movers positioned to best advantage, direct flows above and below the carpeting. Dehumidifiers assist in reducing the moisture.
 
The restoration team evaluates the water flow within and out of the bathroom. Tile floors are not reliably watertight, so we look for leaking onto the subfloor and along joints that send water to lower levels of the house. Walls and ceilings below the bath receive a close inspection, seeking areas where water possibly migrated.
 
Any indication that the flood damage moved beyond the master suite is added to the comprehensive SERVPRO recovery plan. Water damage, wherever it migrated, must be remediated within 48 hours, or less, to avoid secondary harm to structure and contents. Flood water from a bathtub classifies as gray, or somewhat contaminated. Soap and skin cells mixed into the typical spa bath water provide the moisture and nourishment mold spores need to grow. We train our technicians to recognize this and manage the cleanup, disposal, and final sanitation accordingly.
 
SERVPRO of North Fulton County gets the family festivities focused back on fun and fellowship after remediating your flood damage. Call (770) 992-2777 to schedule an inspection by an experienced project manager to start the process of flood damage restoration.

Here is Roswell.

Flood Damage Services Available For Your Roswell Area Home

2/27/2017 (Permalink)

Storm Damage Flood Damage Services Available For Your Roswell Area Home Our SERVPRO cleaning and sanitation technicians put the finishing touches on many of your contents affected by the flood damage event.

Is your Rosewell Home Needing Flood Damage Sercies? 


Being ankle-deep in water after a pipe bursts in your kitchen can be an overwhelming, emotional experience, even if you have been through it before. Are you prepared to handle these kinds of damages in your home?

We have a quality solution to the flood damage affecting your Roswell area home. Our technicians have several years of training and the experience necessary to put the latest in technology and equipment to use for you.

SERVPRO technicians have dealt a few severe flood damage incidents over the years, each case requiring a specific response. Our detail oriented staff asks a series of questions about your situation during your initial call, helping us determine the proper amount of equipment, and personnel to assign to perform your repairs.

That way SERVPRO technicians have a general idea of the type of situation we are dealing with before arriving on site. After arriving at your home, we perform a full inspection of the affected area and make service recommendations tailored to fit your situation. Getting started immediately means that we can prevent additional damages or mold growth from forming saving a variety of personal belongings and household contents along the way.

SERVPRO drying technicians specialize in water removal from hard to access areas like under your kitchen cabinetry, inside of wall cavities, and other areas where moisture tends to hide. We use moisture detectors to determine how far the water has advanced and moisture meters to monitor the effectiveness of the services we provide. Dehumidifiers make controlling the relative humidity of your home easier, while air moving equipment helps us maintain a quick, efficient drying process in a variety of spaces.

Our cleaning and sanitation technicians put the finishing touches on many of your contents affected by the event; using EPA-registered chemicals to deliver quality results. Sanitizers help reduce the population of microorganisms, while disinfectants and sterilizer chemicals destroy all organisms, prevent their growth and their spores. You should consider giving our professional restoration technicians the opportunity to inspect each item thoroughly before disposing of any of the contents of your home. We may surprise you.

Our technicians finalize your restoration process by performing any necessary repairs, including drywall and carpet replacement, returning your home to a quality pre-flood damage condition that you and your family can enjoy.


Locally Owned Company with National Resources


Give SERVPRO of North Fulton County a call today for a quality scientific approach to restoring your property after a flood damage incident strikes. (770) 992-2777

Flood Damage Remediation in Mountain Park

12/28/2016 (Permalink)

Storm Damage Flood Damage Remediation in Mountain Park Flood damage can occur quickly after a storm. Call SERVPRO to remediate the damage!

SERVPRO will First Determine the Source of the Flooding and then Start the Remediation Process Accordingly

When flooding in your home occurs for any reason, you will need a professional water damage restoration company such as SERVPRO to help you clean up. Water mitigation takes several different steps to stop any more damage from happening after a flood. Natural disasters or failures in plumbing can create water damage, most of which is beyond your control. However, time is of the essence in these situations in mitigating the negative effects that flooding can have on your home.

A lot of overflows and flood damage are caused first by fresh water, which comes directly from the faucet in Mountain Park and is not harmful, or gray water, which is contaminated water from appliances. Flood water and sewage water is thought of as black water and is very dangerous because of the very real possibility for the transport of deadly chemicals. If gray and white water is not cleaned up and aired out within forty-eight hours, mold will begin to grow and human contamination is likely. Therefore, it is very important to call us at SERVPRO right away when you see the water has settled into your ceilings, floors or walls. Some water mitigation techniques that should be performed include:  

  • Water extraction
  • Restoration of water damage
  • Inspection for mold, remediation, and removal
  • Carpet cleaning
  • Upholstery cleaning
  • Drying of your home, including flooring and contents
  • Ventilation and dehumidification
  • Stain and odor removal
  • Antimicrobial treatment

At SERVPRO, we make ourselves available 24/7, as we understand how important water mitigation is within the first forty-eight hours. As water damage restoration experts, we should be the first ones out to your home. This allows us to find any signs of mold and contamination and to stop them from developing any further and creating additional damage that will be even more costly for you.

We will minimize the damage by taking objects of value out of the home and cleaning the area for total removal of excess water. Our water removal equipment is top of the line, and we always staff enough crew so the damages are handled efficiently. Once water extraction is done, we dry and sanitize the area so your home is left smelling fresh and clean. We lastly renovate the space so the investment in your property value remains sound.

Flood damage is never anything to take lightly, so that is why our staff at SERVPRO of North Fulton County is standing by to help you whenever you need it. Just give us a call by dialing (770) 992-2777 as soon as possible after your home suffers from flood damage of any kind and we will come and fix the problem for you.

Flood Damage in Alpharetta can Ruin Your Home and Endanger Your Health

11/17/2016 (Permalink)

Storm Damage Flood Damage in Alpharetta can Ruin Your Home and Endanger Your Health Storm damage can be devastating. Call SERVPRO to remediate.

SERVPRO Technicians Can Quickly Assess your Property After a Flood

Floods cause a great deal of damage and can come from many sources. The worst floods come from external sources, although it is possible that clean water from burst water lines can become contaminated inside our home, making them almost as bad as floods originating outside your home. Contaminants make things especially hazardous to your health, but here are other dangers that can lurk inside your home after a flood has receded.


In Alpharetta, flood damage can include silt and soils left behind in your appliances. These can retain moisture, creating not only breeding grounds for microorganisms, but also moist environments that cause rust and other corrosive actions. These can ruin your electric appliances over time, even if they seemed fine at first. Hot water heaters are especially dangerous because silt can shift, blocking pilot lights and creating gas leaks in the process. The same is true of gas dryers and ovens.


These appliances should be examined by someone qualified to make repairs on them. While we at SERVPRO are excellent at cleaning such items, we want to make sure that they are in perfect working order and recommend that these always also be examined by a certified technician after we have cleaned them. Most service technicians will not clean appliances to the degree required after a flood, but we can.


Other cleaning aspects can help you preserve your wood floors. After a flood, you are not simply battling moisture. You are also working to remove sediments that can actually act like sandpaper in your home. Some of this sediment is so fine, it can become airborne and when breathed in, it can irritate your nasal passages and throat. Air scrubbers can help remove these particles, just like they do mold spores. As we dry your home with our heaters and air movers, we can also place our air scrubbers in the most effective locations to catch much of the silt, and other particles, floating in the air. This makes it much cleaner in the long run for you and your family.

When you find yourself coping with flood damage, give us, SERVPRO of North Fulton County a call at (770) 992-2777. Day or night, we are here to help you fight emergency situations like this.

Factors Affect Drying After Storm Damage

9/20/2016 (Permalink)

Storm Damage Factors Affect Drying After Storm Damage SERVPRO Has the Equipment to Dry Your Sandy Springs Flood Damaged Property

To Mitigate Storm Effects, SERVPRO Suggest Immediate Water Extraction

Following flooding as a result of storm damage, many objects and parts of your home will be soaked to differing degrees. Some areas may be very lightly touched by moisture, and will, as a result, dry out quickly. Others, however, may be inundated and soaked through by flood waters, including porous materials such as carpeting and fabrics. Aside from the sheer volume of water, some other factors will also significantly affect the rate at which your home dries out.
 
Water Extraction
The most important part of the drying process for storm damage in Sandy Springs is bulk water removal. Our drying technology, while thorough and adaptable, is by nature capable of the removal of far less water than a traditional pumping system. For example, our truck-mounted water extractors can move up to 36,000 gallons per day, but our drying systems are often limited to around 30 gallons daily under optimal conditions. We prioritize getting service crews on-scene within hours of an initial call, so to be sure to keep drying times as low as possible.
 
Air Movement
We use high-powered air movers to create strong currents of air in a drying room. These capture water droplets and vapor from all surfaces, and are then coupled with thermal or chemical dehumidifiers to take the water back out of the air and into a holding tank or piped directly to the exterior of the structure.
 
Temperature
Temperature profoundly affects the rate at which water evaporates, and thus the drying rate of your home. An ideal drying temperature is typically anywhere from 70-90 degrees Fahrenheit, as at any lower, our air movers will not be able to pick up much moisture. Any higher, and the air becomes too humid for optimal results.
 
Relative Humidity--RH
Finally, the most important factor is relative humidity. Many of our tools and even the factors described above are related to and designed to accommodate moisture. One device we use to measure this important component of drying is a thermal hygrometer. Humidity must be kept at a relatively ordinary level, so as to encourage fast evaporation and removal but also to avoid further damage to the room.
 
SERVPRO of North Fulton County carries advanced equipment and specialized techniques to help dry out your home as fast as possible following a storm. If your home has experienced storm damage, call us ASAP at (770) 992-2777.

How to Clean Up After a Sandy Springs Flood

6/18/2015 (Permalink)

Storm Damage How to Clean Up After a Sandy Springs Flood Cleaning up after a Sandy Springs flood must begin as soon as possible.

How to Clean Up After a Flood

Cleaning up after a Sandy Springs flood must begin as soon as possible. Here are the steps you should take.


First, contact SERVPRO to get rid of standing water and dry out floors, walls and household items as fast as possible to prevent mold and mildew and prevent additional damage. Their clean-up professionals will pump out the water, dry out the affected areas and their contents and find hidden spaces where mold and mildew could grow undetected. Make sure you get a complete assessment of all the damage, from the sub-flooring to the furniture.


Many homeowners and business owners treat this as a do-it-yourself project to save money. However, their lack of knowledge and experience in this field often results in additional damage.


SERVPRO is IICRC certified, its professionals possess the equipment, skills and knowledge to efficiently and effectively solve this daunting problem. They will evaluate the situation and promptly begin cleaning up your property and possessions.
Drying out your property and possession is critical but only a certified professional can determine whether disinfection or other steps are required based upon the water source and nature of the damage.


The Institute of Inspection Cleaning and Restoration Certification has established the S500 standards, which classify the water involved in a Sandy Springs flood and the water damage that occurs.

The three categories of water are

1.)sanitary sources such as undamaged water lines, bottled water or a clean toilet tank;

2.)some contamination that could result in illness, such as from a toilet (with only urine), washing machine or dishwasher and;

3.)extremely unsanitary that could produce serious health problems or death. The first two categories can become extremely unsanitary if not dealt with promptly or if they are exposed to increasing temperatures or further contamination.


The four categories of water damage are:

1.) a low volume of evaporation and absorbed moisture, usually only impacting some of the property and not affecting the floor or surrounding objects

2.) a larger water volume that can include an entire room with walls damaged up to two feet high

3.) the greatest amount of water with the entire area soaked and walls damaged above the two-foot mark (water often is found in carpeting, walls, insulation and sub-flooring)

4.) involves non-porous surfaces and can include large moisture pockets.


Only certified professionals with the right moisture detection equipment can search for structural damage. If this isn't done properly, there could be future problems. Professionals know to shut off the electricity and other utilities and protect themselves against pathogens and animals in the Sandy Springs flood waters. They also can work with your insurance company during the claims process.


Technicians certified by the Institute of Inspection Cleaning and Restoration Certification, such as those from SERVPRO, are trained to identify the causes and locations of moisture, assess current and future mold growth and control damage while also preventing additional contamination. They also have the materials and tools to return your property to its prior, undamaged condition.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.