Recent Posts

Pesticide Runoff is Commonly Found in Black Water

11/16/2020 (Permalink)

Crops after being sprayed by pesticides  Pesticide runoff may be in your home or business from rainwater flooding

Pesticides Found in Water at A Category 3 Loss

About a billion pounds of pesticides are used by farmers, commercial pesticide applicators, and homeowners on agricultural land, urban areas, and non-cropland around the USA. Although this has benefited the country by making it the largest producer of food globally, it has had some adverse effects on the environment and health.

The biggest concern to the environment and health is groundwater contamination due to all the pesticides resting on the land. Whenever the pesticides are sprayed on plants, they flow under the ground's surface and contaminate it. As well, according to insurance adjusters, when your property has a flood, the bacteria and pesticides found in the water will cause it to be a category three water loss

Common Pesticides Found In Water

Most of the pesticides that are found in groundwater are those which are fused in the soil rather than the plants. For instance, when someone starts spraying pesticides on the crops and plants, it is getting on the soil below instead of the plants, which eventually leads to groundwater contamination. All the pesticides then reach the ground by leaching and runoff. When a flood occurs, the runoff will enter your home or business and be labeled a category 3 water loss.

Water runoff is the movement of water on sloped surfaces. On the other hand, leaching pesticides move with infiltrating water to the water table from the soil. The closer the water table is to the soil, the higher the water's probability of being contaminated. 

You might be wondering why people use such chemicals if they have such a negative impact on the environment and, eventually, our health. Pesticides help control the insects, weeds, and other little harmful organisms that destroy crops and eat plants. Therefore, letting go of pesticides is challenging because farmers don't want their plants and/or crops ruined. 

So, what should you do? 

How To Prevent Pesticides In Water

There are multiple common practices that you can follow to minimize and even prevent water contamination in the long run. Here are some of the most effective ways to do so:

Selecting Appropriate Pesticides

The best thing you can do is choose the appropriate type of pesticide to avoid water contamination. For instance, if the soil is permeable and there is groundwater near the surface, get pesticides with the least leaking potential. Also, take into account all the advisory and precautionary information on the back of the pesticide container.

Prevent Pesticide Backflow

Backflow happens when the water loses its pressure and starts flowing back towards the water source. If this happens, the water source can be contaminated by pesticides, leading to more groundwater being contaminated. An easy way to prevent this is by adding an anti-siphon device!

Proper Pesticide Storage

The next thing you need to do is ensure that the pesticides are safely kept in storage in someplace that is spill-proof and possibly fire-resistant. This will prevent any accidental spillage leading to water contamination. In case of an unfortunate spillage, keep "Spill Kits" near the storage to avoid any extra pollution! 

Filter Pesticides From Water

If you are worried about the water around you being contaminated and you fear for your health, there are some ways you can filter the pesticides from it. Granulated activated carbon (GAC) filters and reverse osmosis are two of the most popular ways to filter water pesticides.

Reverse osmosis is a process that purifies water by allowing the water molecules to pass through the membrane and keep other particles behind, eventually purifying the water. These larger ions or molecules are generally the ones from lead, iron, and pesticides at home.

On the other hand, you can use granulated activated carbon (GAC) filters that remove pesticides by ticking them to charcoal or coal materials. (GAC) filters are relatively inexpensive forms of filtration than reverse osmosis, but it is also not as efficient.


In a nutshell, you can now see that pesticides are often found in water runoff. When a flood occurs, the water runoff will enter your business, causing the damages to be categorized into a category 3 loss. Call SERVPRO of North Fulton today if you are experiencing a flood or water damage from a burst pipe. SERVPRO is available 24/7 and will adhere to the IICRC protocols.

4 Step Process to Dry Hardwood Floors?

11/2/2020 (Permalink)

Dry hardwood flooring in Atlanta Home SERVPRO has the equipment to dry all flooring types!

Hardwood Drying Advice From The Water Damage Professionals 

Have you recently had a flood or water damage and are now wondering if your hardwood floors will be able to be saved. This blog post will discuss how the SERVPRO professional dry hardwood floors and the signs that your hardwood floors have been damaged by water.  

Due to the porous nature of wood, water is easily absorbed. What this means is that when your home undergoes a flood or water damage, you’ll want to remove all moisture by properly drying hardwood flooring as quickly as possible.

Signs That Hardwood Floors Have Water Damage

Before we get started on the signs to look out for, we think it is important that you know that the EPA states that mold growth can start within 48-72 hours when your floors (or walls) get wet. 

With that being said, here are 3 signs to look out for:

1) The Hardwood flooring begins to buckle 

2) The Hardwood flooring show water stains

3)The Hardwood sides begin to swell 

Remember that even though you might not see clear signs of water damage to your hardwood flooring, that doesn't mean that water has not penetrated through the cracks. When water gets under hardwood flooring, it can be absorbed by the plywood subfloor underneath the hardwood. 

4 Steps The Restoration Professionals Use To Dry Hardwood Flooring 

When the professionals at SERVPRO get a call about water damage, they know that they need to act fast before mold growth or other more severe water damages occur to the home or business. Please keep in mind that every water damage is different and that the following steps are not in a particular order. 

Step 1: Remove All Saturated Materials From The Floor

In most cases, as soon as the water damage professionals arrive at a water damage job, they will remove all soaked Rugs and furniture. They do this to prevent standing water and for avoiding future mold spores from growing in the cracks of the hardwood floor.  

The water damaged rugs and furniture will be placed in a separate area for drying. In some cases, customers ask for specialty rug cleaning. Here at SERVPRO, Rug cleaning takes place at our warehouse.  

Step 2: Use Water Extractors to Soak Up as Much of the Water as Possible

A basic wet vac may be able to do the job for small water damages, but in most cases, the water damage professionals will bring in their specialty water extractors that are linked to their trucks. They will continue to run their water extractors over the floor until water is no longer being sucked up. All the water from a customer's water damage will be taken with the restoration professionals and then properly discarded. 

Step 3: Perform a Moisture Tests

The professionals will use a moisture meter to see how much remaining moisture is in the hardwood. In almost every scenario, the moisture meter will show signs of moisture after a day or two. Every other day a professional will come out and check to see how the hardwood is drying. They will be recording the temperature and the humidity levels during every visit as well. 

Step 4: Use Dehumidifiers and Air movers 

The use of dehumidifiers and air movers ensures that the hardwood will be dry in time to avoid possible mold growth. The most important thing to remember is never to wait for the flooring to dry naturally. It can take weeks for dry hardwood to occur naturally; left alone will most likely lead to more significant issues. 

Even after the water extraction process occurs, the wood flooring may appear dry but remember that wood is very porous. To enhance the drying process, the professionals will strategically place a dehumidifier and air movers. Dehumidifiers and air movers work with each other. The air mover will move the water particles from the hardwood flooring into the air, and then the dehumidifier will suck up any moisture.

Final Thoughts 

Even if your hardwood floor has been sealed and waxed, it will still be highly susceptible to water damage because these sealants are not designed to prevent massive amounts of moisture. In most cases, a waxed hardwood floor will only be able to protect against spills. 

SERVPRO of North Fulton is available 24/7 for all of your water damage restoration needs. They will go the extra mile and be a mediator between you and your insurance company to ensure that you are appropriately compensated for your water damage.

Call us at (770) 992-2777

Can a Curling Iron Start a Fire? 3 Ways to Protect against a Curling Iron Fire

10/19/2020 (Permalink)

Multiple curling irons hanging up We are close by and ready to respond to your smoke or fire damage emergency!

SERVPRO of North Fulton has mitigated house fires caused by curling irons 

In this blog post, we will be going over a curling iron's specifications and how to protect against house fires caused by curling irons. To avoid major house fires, always keep your curling iron far from any flammable materials. 

How hot do curling irons get?

A curling iron is a tool used to perfect curls or straiten hair. The temperature of your curling iron definitely matters when looking to perfect your hairdo. It is best to keep the curling iron set below 200 degrees Fahrenheit for fine or thin hair individuals. Higher temperatures can cause hair strands to burn. Individuals with thicker hair set your curling iron between 200 degrees and 300 degrees Fahrenheit. 

Although it is not recommended to set a curling iron above 300 degrees, they can still reach high temperatures of approximately 250°C (475°F) and take about to 30 minutes to cool down. 

Do Curling Irons Cause Home Fires?

A curling iron creates heat through an electrical resistor that is positioned inside them. Like many household electrical items, curling irons have a circuit board that can cause a home electrical fire if left plugged in. 

As mentioned earlier, a curling iron can get up to 475 degrees Fahrenheit. With such high temperatures, your curling iron could burn down your home if mishandled. 

A report in 2004 and 2005 by the U.S. Consumer Protection Safety Commission (CPSC) states, "The largest number of fires involved personal grooming appliances such as hair dryers, curling irons, etc. These appliances were associated with an estimated 234,000 fires."   

For this reason, you must know how to handle your curling iron properly and the ways to protect against curling iron fire damage. 

3 Ways to Protect Against a Curling Iron Fire

1) Unplug to avoid a curling iron fire hazard

Most people use their curling iron in the bathroom. It is best to be sure that you don’t overload your bathroom outlets by plugging in too many devices into the wall. 

When done perfecting your hair, it is best to unplug it, or you could burn the bathroom countertop or start a curling iron fire. 

There are many times people forget to turn the curling iron off when done using it. When you make it a habit to unplug your curling iron after every use, you will no longer have to worry about it once you’ve left the house.

2) Resting Your Iron 

It is best to use the built-in rests that give them something to sit on while it’s heating up or cooling down to avoid a curling iron fire. The built-in rest protects countertops, and it ensures the only part of the iron that touches the counters is the cool plastic tip. 

3) Use A Hot Mat

A great accessory to avoid a curling iron fire is a silicon mat. A silicon mat is useful if you don’t have a rest attachment on your curling iron. Remember never to rest the iron on a towel or cloth material!


In this post, you learned that a curling iron uses electricity to curl or straighten hair and how to protect a curling iron fire. The high temperatures a curling iron may reach can cause a house fire, especially when left unattended. 

If an electrical fire does occur, SERVPRO of North Fulton is always here to help 24/7. We specialize in fire damage restoration. All of our crews have extensive fire damage restoration training from the IICRC to get your property back to preloss condition.

For more information on preventing electrical fires in your home, visit


10/5/2020 (Permalink)

Clogged gutters to Sandy Springs home Have Water Damage? Call Us Today!

The SERVPRO team has mitigated the most extensive damages caused by clogged gutters. Water damages come in all shapes and sizes; we are ready 24/7 for water restoration services. 

As we transition into the fall months, it is important to add gutter cleaning to your outdoor to-do list. Gutters collect leaves, sticks, and other debris throughout the year. Gutter cleaning in both the spring and fall months is a great way to stay on top of potential water damages that occur when gutters are clogged. Gutters can cause expensive damages to your home when not properly maintained. 

Water Damages Caused By Clogged Gutters 

Five significant restoration damages clogged gutters include: 

  1. Damage to siding 
  2. Gutter damage 
  3. Roof leaks 
  4. Foundation damage
  5. Landscape Damage 

Damage To Siding 

Clogged gutters will cause water to spill over the gutters and down into the siding and window frames of your home. Excess moisture can cause any saturated wood to rot and weaken over time. It is best to have the rotting wood replaced once noticed to avoid any further damages. In worst-case scenarios, we have seen mold damages occur to a homes' wood framing once it got inside the walls. Mold damage to your home is the last thing any homeowner wants. The more severe the damage, the more materials will have to be removed.  

Gutter Damage

Clogged gutters will begin to gather more and more debris as time passes. The debris collected in the gutters will place excess weight on the gutters. Eventually, the gutters will detach from the side of your home, creating gaps in the system. A detached gutter system will not serve its purpose and may cause more damage. You must stay clear from a loose gutter system; it can cause serious injuries if it falls on someone.  

Roof Leaks

A gutter system is attached to the edge of the roof surface. It is common to see damaged wood sheeting beneath the roofing due to clogged gutters. A leak or stain on the ceiling of your home is often the first sign of a roof leak. The best way to mitigate the damage leaking roof is by hiring a roofing professional to replace the damaged shingles. If the damage has caused severe rotting, it may be necessary to replace the whole roof. Remember that mold can begin to develop within 24-48 hours after water damage occurs. SERVPRO can help with water restoration and insurance repairs.

Foundation Damage

The SERVPRO professionals have seen pools of water form at the edge of your home due to clogged gutters. Excess water can deteriorate your home's foundation by creating cracks in the concrete; the more significant the gap to your foundation, the more severe water damage. 

It is essential to get foundation cracks fixed ASAP. A prolonged repair can cause extensive structural damage. 

Landscape Damage

Many of the homeowners in Sandy Springs have invested in the landscaping of their homes. Clogged gutters will cause excess water to fall on plants and flowers. A plant that gets too much water will end up drowning and die. 

In Conclusion 

SERVPRO of North Fulton understands that getting on a roof may be difficult. While gutter cleaning may be challenging, it is much better than the alternative, water damage. We stand by our promise to send out an IICRC water damage professional within eight hours after you call us to restore your home from water damages due to clogged gutters.

Call us at (770) 992-2777

7 Causes Of Commercial Water Damage And How SERVPRO Can Help

9/21/2020 (Permalink)

SERVPRO truck in the middle of commercial water loss We are available to mitigate any size disaster!

The restoration professionals at SERVPRO know the severity that water damage can cause in the workplace. A water loss can force a business to close, and depending on the severity, it can cause a revenue loss due to the business having to close. If a water damage loss is not properly mitigated, it can also place risk on the health and safety of your employees and customers.

Immediate action is necessary once water damage is spotted!

SERVPRO of North Fulton has seen it all when it comes to water damage losses. We find that commercial water damage restoration is typically more complex than residential water damage restoration due to its intensive approach. 

5 Things To Consider For Commercial Water Losses 

  1. The size and structure of commercial buildings 
  2. The extent of damage 
  3. The varying uses of space 
  4. The number of occupants 
  5. The project timeline

There are seven typical causes of water damages that the professionals at SERVPRO have mitigated. We understand that some water damage issues are inevitable, but they can be preventable, depending on the cause. 

What Are The Causes Of Commercial Water Damage? 

7 typical causes of commercial water damage:

1) Damaged Windows 

If your commercial building has damaged windows that have either been poorly sealed or have cracks in them, moisture may seep in. Moisture to a window seal can cause mold build-up and the wood to the window framing to warp. During a severe storm, a large amount of water may enter the business. It is essential to have your windows and windows seals often checked to prevent water damage from a damaged window. It may be a good idea to hire a local contractor to reseal any windows where the caulking has broken down.

2) Damaged Piping 

As the weather changes, the SERVPRO team gets more calls about bursting pipes. Weather can cause pipes to have pressure changes and possibly even freeze. If you notice any bulging drywall, water stains on walls or floors, loose tiles, or a musty smell, your property may have damaged pipes. SERVPRO will use an infrared camera and moisture meters to see if there is any damage to your commercial building's plumbing.  

3) Foundation Leaks 

A foundation leak is a common cause of poor water irrigation. In most cases, your local landscaping company can come out and make sure that the water is flowing correctly when heavy rainfall occurs. You need to call a reputable company to ensure that the water leak has stopped to the damaged foundation. In severe cases, a foundation leak can go unnoticed for months, causing a huge mold issue. 

4) Leaking Roofs 

We have found that a damaged roof can be a big problem when exposed to heavy rains and snowfall. It is best to have a commercial roof inspected at least once a year to prevent further damage. 

5) HVAC Leaks 

Just like all appliances, a commercial HVAC system has a lifespan. Over time, an HVAC system can wear and cause water leaks. We get HVAC leak calls here at SERVPRO of North Fulton often. To prevent damages, SERVPRO offers duct cleaning to ensure that the HVAC system is functioning correctly. 

6) Sewage System Clogs

A clear indicator that your sewer system has a clog is through gurgling sounds or water backing up out of a drain or toilet. If you believe that your commercial property has a plumbing problem, it is best to call a plumber to come out and take a look to prevent further damages from occurring. If there is a sewage backup, then you should call a certified water damage restoration company immediately.

7) Sprinkler Systems 

Sprinkler systems are great for preventing fire damage. Here in Atlanta, we get calls often after a sprinkler system goes off due to a false alarm. The water inside a sprinkler system typically has sat for years, making these types of water damages very messy. It is essential to inspect your sprinkler systems for leaks and moisture regularly to ensure that it is functioning correctly.


SERVPRO offers a free Emergency Ready Profile for commercial and residential property owners. The goal behind an ERP is to prevent commercial water damage and to have a plan ready when water damage occurs. Having a plan in place can save time and money. 

Commercial Water Damage Restoration

Commercial water damage restoration needs to be handled by certified IICRC professionals. We have encountered many mold projects that have resulted from poor water restoration. To save time and money, it is always best to contact a reputable water restoration company like SERVPRO. SERVPRO of North Fulton is available 24/7 365 days a year for all emergency services. 

Call us at (770) 992-2777 

The Number 1 best Type of Air Purifier To Clean The Air In Your Home

9/7/2020 (Permalink)

Mold damage clean up will need a HEPA filter Mold jobs involve a containment barrior and a HEPA filter.

Have you been looking for the best air filtration to keep the air in your home clean? This post will go over the best type of air filtration system. 

Being a SERVPRO franchise located right outside the city of Atlanta, we understand the concerns for air pollution. Major cities are known to have a lot of smog in the air. Smog is the name of pollution in the air. Smog typically contains dust, odors, and other contaminants. 

According to the World Health Organization, the worse the air is in a city, the higher the risk for a stroke, heart attack, lung cancer, and respiratory diseases for those who live in them. 

Did you know that the highest polluted city in the world in 2019 was Ghaziabad, India? In the US, the highest polluted city was Los Angeles. 

We believe that all homeowners need to prioritize the air quality in their homes, primarily when located near a city. If you live in the middle of the woods where there are many trees, you're in luck because trees absorb odors and pollutant gases and filter particulates out of the air. 

However, living in or near a city grants a higher possibility that your home can quickly develop dust, contaminants, and odor problems. 

Some homeowners believe that moving air with a fan will help promote fresh air. The truth of the matter is that this is not the best solution. A fan will only move the polluted air from one room to another. It would be best to look into an air filtration device to help clean the polluted air in your home. 

The number 1 best type of air filtration system:

  1. HEPA Technology

The team at SERVPRO has chosen Hepa technology as the best air filtration system because it is the most cost-effective and has a proven track record of cleaning the air. We use Hepa technology when we are performing any mold cleaning jobs. A HEPA filter works by forcing the dirty air through the filter where the particles are captured. The clean air is then forced out of the filter, filling your home with fresh, renewed air.

Why should you invest in a HEPA filter? 

It is known that mold, dust, and other odors live in the world around us. The goal is to keep them out of our homes. Pollutants generally fall into five primary air pollutants:

Ozone pollutants come from harmful industrial chemicals and fuel burning.

  • Nitrogen Oxides (NOx)

Nitrogen oxides pollutants come from vehicles, power plants, and other forms of fuel burning.

  • Carbon Monoxide (CO)

Carbon monoxide pollutants come from fossil fuel burning from vehicles and heavy machinery.

  • Sulfur Dioxide (SO2)

Sulfur Dioxide pollutants come from fuel-burning from industries and power plants and ships and vehicles with heavy equipment.

  • Particulate Matter

Particulate Matter pollutants come from construction sites, smokestacks, fires, and unpaved roads directly emit coarser particles such as windblown dust, dirt, smoke, and soot. 

When one of the five types of air pollutants enter your home, it can be difficult to breathe. With the use of a HEPA filter, breathing will become much more manageable.

SERVPRO uses its HEPA filters from the removal of mold and allergens in the air. We have found that our HEPA filters make a cleaner atmosphere inside your home. HEPA filters also combat lingering odors and deliver fresh, breathable air. 

Deciding what type of air filter is best for your home and family can be challenging. The SERVPRO staff here at SERVPRO of North Fulton is here to help you choose which of the HEPA air filtration machines are designed to effectively remove pollutant particles in your house. 

Allergens, dust, and mold can try to take over your home, but you can fight back with a HEPA air purifier system. If you have a severe mold issue, we ask that you call us today, and we will come out and evaluate the extent of the mold present in your home. Our IICRC certified team is ready to help you with mold remediation services. 

Call us at (770) 992-2777

3 Essential Things To Consider Before Rebuilding After Commercial Fire Damage Restoration

8/24/2020 (Permalink)

fire damage to a Sandy Springs apartment complex. SERVPRO is here to help your through your fire loss

Commercial fire damage can leave a Sandy Springs property destroyed. In this post, you are going to learn what is necessary after a fire loss has occurred.

When your business or commercial property is damaged by fire, the immediate concern needs to be temporary protection and safety precautions. 

For example, let us say an apartment complex had recently undergone a fire loss that had caused fire damage to the commercial roof and windows. In order to prevent further damages, the roof needs to be covered with roof tarps, and the windows and doors need to be boarded. Limiting exposure to the outdoor environment is critical; it will not keep your belongings safe from the outdoor environment, but it will also keep your belongings safe from any theft. 

After any fire occurs, use caution before entering the commercial property. When walking the damaged property, check for broken power lines, gas leaks, and structural damage. If there is wet electrical equipment from the sprinkler system or the Sandy Springs Fire Department, contact an electrician. 

Three critical steps business and commercial property owners should take during a fire loss:

  1. Protection From Contractor Fraud

Make sure that you only hire licensed contractors to do repairs on your commercial property. If you are not certain, you can double-check with your property manager to ensure the contractor is licensed. Keep in mind that if a contractor requests you to pull any permits, then the contractor is most likely not properly licensed. 

  1. Photographs All Damage

Taking photographs of the pre mitigation fire condition of your commercial property will provide proof of damage for insurance. To keep deliberate records, we recommend that you take photos immediately after the damage and before repair work begins. 

If you do not have any damages to your property, then it would be an excellent time to take a complete set of photographs of your commercial property in its current condition. These images will serve as "before" pictures so that insurance is aware of what the property looked like before any damages occurred. Having both sets of photographs will help with the fire damage claim

  1. Assess The Damage And Contact Your Property Manager

After a thorough walkthrough and assessing the fire damage to your commercial property, contact your property manager for information on the required building permits. Permits are required for any demolition or permanent repairs, reconstruction, roofing, filling, and other types of site development. 

The professionals at SERVPRO of North Fulton will simplify the commercial property restoration process by handling both the damage mitigation and rebuild of the affected areas. 

We believe in having one qualified company for the entire fire damage restoration process. Using one company will save you time and keep your costs low. SERVPRO offers a full range of restoration services that will get you back in business and bring your building and property back to full use.

We are here to help!

The team at SERVPRO North Fulton has specialized fire damage restoration training from the IICRC and experience to quickly clean up and restore your commercial building or property "Like it never even happened." 

Call us at (770) 992-2777

Commercial Water Damages As A Result Of Toilet Overflow: What To Do And What Not To Do

8/17/2020 (Permalink)

Toilet overflow water damage Call SERVPRO for all of your water damage restoration services!

Toilet overflow is something that nobody intends to consider, and that the majority of us do not. It's much more than a minor inconvenience when it takes place from either an effective pipeline or a stuck toy, especially when the damages are on an upper floor and filled with contaminated category 2 or 3 water.

When facing water damages from toilet overflow, you are required to ensure that you take the appropriate actions to prevent further destruction to your property and health and wellness of your staff and residents.

How Toilet Overflow Can Damage Your Commercial Property?

Depending upon the layout as well as the location of the washroom within your residence, water from an overflowing toilet can permeate into or completely damage:

  • Drywall
  • Electrical wiring
  • Flooring/baseboards
  • Ceilings of lower level rooms
  • Shower tiling
  • Bathtubs
  • Door trims
  • Cupboards
  • Carpets
  • Any type of uninsulated areas, like below cabinets

How Is Water Damage is Assessed?

As soon as you call an expert water restoration company such as SERVPRO to look at the affected area, they will evaluate the damages based upon the quality of the water and the class of the loss.

There are 3 categories of water quality:

Category 1, also known as clean water, is sanitary water that does not present a threat to health; this generally originates from a busted water supply line.

Category 2, also known as greywater, is water that has been contaminated to some extent and can cause illness.

Category 3 (" black water") is the most harmful and consists of raw sewage, fungus, bacteria, as well as various other microbes that can trigger extreme health issues.

On top of that, there are four classes of water loss, depending on the magnitude of damages:

Class 1 water damage is when only low-porosity and also low-permeability materials in the area are impacted. Including materials like linoleum, wood floorings as well as fixtures, and floor tile.

Class 2 water damage is when the water has impacted the entire room/area of your property; consisting of structures and up to 2 feet of water infiltration up any wall surfaces.

Class 3 water damage is when essentially all of the areas have been saturated with the overflowing water. Ceilings, insulation, structures, furnishings, cushions, carpets, and much more, are impacted.

Class 4 water damage is when low-porosity, low-permeability materials like concrete, stone, and also hardwood are saturated. Considering that the water can get caught in hard-to-reach pockets, they vaporize much more slowly as well as call for unique strategies to completely dry.

DO's and DON'TS of Handling Toilet Overflow

DO get in touch with an expert company as well as your insurance provider immediately.

Even if you're insured for water damage, several insurance companies include a mitigation clause that requires you to prevent additional damage. If you do not promptly hire a professional to evaluate the problem, your insurance might decline your coverage. SERVPRO of North Fulton is readily available 24/7 to react to your needs, begin repair services, and instantly assist you with the insurance case process.

DO work with a trusted expert to rebuild the water-damaged areas of your property.

Even if you have experience in commercial construction, do not take care of the impacted areas on your own, especially if your property was constructed before 1980. property owners that attempt to demolish damaged drywall on construction before 1980 might be exposed to asbestos. Lastly, ensure that the business is IICRC certified as well as updated on training.

DO NOT attempt to clean up the flooding on your own.

Category 2, as well as 3 water, is dangerous for you and your loved ones' health and wellness. Furthermore, temporarily being exposed to the pathogens can result in illness. Contain the water if you can, however, ensure to steer clear of the affected area until professionals show up.

DO NOT assume that there are no damages due to the fact that it isn't immediately noticeable.

Considering that the full extent of the damages commonly isn't visible to the naked eye, many property owners think that there isn't any kind of damages and commonly fail to obtain professional aid before things get even worse. If your bathroom is on an upper level, this could lead to a collapse in the lower level ceiling.

DO NOT ventilate the area before help arrives. While it might help reduce odors and dry the area, it also spreads out any possible microorganisms throughout your property.


At SERVPRO of North Fulton, we understand how discouraging it can be to navigate the restoration process to your property after water damage. If you're a Sandy Springs property manager dealing with the impacts of toilet overflow or any other commercial flooding, we're here to provide you with the quick service you deserve.  

Call us at (770) 992-2777 

SERVPRO Construction Division Is Ready To Repair Any Size Disaster

8/10/2020 (Permalink)

SERVPRO Construction pre loss damages SERVPRO is ready to repair the damages to your home or business.

WHY SERVPRO Construction? 

SERVPRO has made its name known for helping customers when there is a fire/water/mold disaster in their home or business. Many people aren't aware that SERVPRO of North Fulton has a construction division that has helped multiple homeowners and businesses in and out of the Atlanta metropolitan area.

In this post, you will learn why we have been chosen by local residential and commercial owners to restore and remodel their property. For starters, we want you to know that SERVPRO of North Fulton has all of the licenses and insurance coverage to handle all size disasters. 

The way that our SERVPRO construction division helps residents starts with three main attributes: 

  1. Training 
  2. Management
  3. Craftsmanship 

SERVPRO Training 

When you hire SERVPRO to handle the reconstruction portion of your home or business damages, it is essential to know that you are hiring a company that takes pride in their higher education. Each of our outstanding staff members has passed extensive training through the IICRC and learned from individuals who have been in the industry for 20 plus years. 

SERVPRO Management

When it comes to a restoration project, you must hire a company with years of project management experience. Our project management staff starts from the top; owner Rick Northen has handled multiple sized projects from start to finish. Our SERVPRO construction division would not be where it is today without Rick's hard work and dedication. He is the one that has influenced all of the project managers and Crew chiefs at SERVPRO of North Fulton. 

SERVPRO Craftsmanship 

The craftsmanship at SERVPRO of North Fulton is highly reputable in Atlanta. Our staff consists of individuals that can repair the most extensive damages to a property. For typical category three water damage jobs, we will have to demo out portions of the building to ensure that the structure stays free of any potential pathogens. We promise to not only dry out the structure of your building but also to repair it “Like it never even happened.” 

Choosing SERVPRO Construction For Insurance Repairs

Our SERVPRO Construction division has the experience to work with your insurance company to make sure that you are getting the most out of your estimate. Working with a customer's insurance company can be tedious because there is a lot of going back and forth of what will be covered for repairs. We will make sure that we get the most out of the estimate that we submit to your insurance company because we want to not only repair the structure but also deliver something that you will like even better. 


The SERVPRO construction division at SERVPRO of North Fulton is here to go above and beyond your expectations. We want to be your go-to company for insurance repairs as well as build a lasting relationship. If you're interested to see how we have helped our customers, check out the SERVPRO reviews that were left from our past construction jobs!

SERVPRO Takes A Look At Water Damage vs. Flood Damage

8/3/2020 (Permalink)

Flood damage to multiple homes Potential flooding can occur from a hurricane passing through Georgia

When homeowners call about restoration damage to their property, they need to know that water damage and flood damage are not interchangeable. Water and flood damage are different from one another. 

Mistaking the two can be costly when the homeowner tries to file a water damage claim for flooding, filing for a flood is a different claim altogether.

Aswell, flood insurance and water damage insurance are two different things. We have heard terrible stories about insurers getting out of paying for the claim by proving that a homeowner's insurance type does not cover the damage that the property has undergone. 

Breakdown of flood and water damage insurance

Flood Insurance

Flood insurance is separate from homeowner's insurance. Properties that are near an area that is prone to flooding, the homeowner, will be required to buy a separate flood insurance policy. 

Flood insurance covers flood damage to the house's foundation, appliances, carpeting, paneling, and electrical and plumbing systems. 

Water Damage Insurance

Water damage is typically covered under homeowner's insurance, but you should read your policy carefully to determine what kind of water damage your insurer will pay. Typically, water damages are caused by severe rainstorms, pipes bursting, or a hailstorm that breaks your windows and allows water to intrude into your home.

What Is the Difference Between Water Damage and Flood Damage

To quickly differentiate the difference between flood damage and water damage, remember that only one home typically suffers from water damage. On the contrary, when flood damage occurs, multiple surrounding homes suffer from the same problem. 

Black Water Flood damage is a result of the following causes:

  • Water overflowing from tidal waters or inland waters. 
  • Water runoff from a mountains 
  • Mudflow from hills

Similarities Between Water Damage and Flood Damage

Both water damage and flood damages cause structural damage and damage to your personal belongings. The water restoration cleaning process is similar for both types of damages. 

Documentation is essential when filing a claim for water or flood damage. SERVPRO will follow the following step to ensure your insurance company processes the claim:

  • Taking pictures and videos of the damage
  • Listing the damaged items in your home
  • Contacting your insurance company
  • Estimating using Xactimate (Prefered estimating software for insurance claims)

Filing a claim for restoration damages 

Typically speaking, homeowner's insurance doesn't cover damages caused by flooding. If you fear that your home is susceptible to flooding, we suggest that you purchase separate flood insurance directly through the federal government's National Flood Insurance Program, also known as the NFIP.

SERVPRO of North Fulton is here to help our residents file any restoration insurance claims. We know the ins and outs of home insurance claims and will look over your policy to ensure you are adequately covered as well as help you get the most out of your insurance claim. If your home has recently suffered from water or flood damage, please call us at (770) 992-2777. We are available 24/7 for all emergency restoration damages. 

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